Scheduler-Cardiac Care

Lifepoint Health • Las Cruces, NM

1d • Onsite

About The Position

Memorial Medical Center, part of Lifepoint Health, is a diversified healthcare delivery network committed to making communities healthier. As a Scheduler, you will join a team dedicated to prioritizing patient well-being and providing exceptional care. This role involves scheduling patient testing, procedures, and admissions, obtaining pre-certifications and authorizations, and managing insurance information. You will also be responsible for answering incoming phone calls and ensuring smooth scheduling operations within the cardiac care unit.

Requirements

• High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education
• Computer experience required
• Requires critical thinking skills
• Requires decisive judgment
• Ability to work with minimal supervision
• Must be able to work in a stressful environment
• Organizational and time management skills
• Ability to prioritize work based upon patient/department needs
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner

Nice To Haves

• Prior scheduling experience in a healthcare environment is strongly preferred
• Medical terminology, billing, and/or collection experience preferred

Responsibilities

• Schedules patient testing/procedures/admissions
• Obtains pre-cert/authorization numbers and enters in the scheduling or registration system
• Obtains and enters accurate insurance information
• Answers incoming phone calls
• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed
• Obtains physician's orders and authorization/pre-certification
• Enters outpatient procedures in the Order Entry System
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs)
• Professional Development: Ongoing learning and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees