Schedule Specialist
About The Position
The Schedule Specialist manages patient referrals and visit schedules, assigning patient assessments and other physician-ordered visits through an online scheduling system. The role collaborates with the Team Leader to identify clinicians whose experience and skill sets match patient needs. The position uses an automated scheduling system to maintain calendars for episodic and per-visit customers; processes visit workflows; monitors pending referrals; assigns licensed professionals and case managers for start-of-care visits; and communicates with field staff to resolve late, pending, or incomplete visits. The role offers performance recognition and development opportunities. The stated hourly pay range is $16.85 to $25.25 for full-time employment. Benefits and incentives are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.
Requirements
- High school education or equivalent experience.
Nice To Haves
- At least 1 year of scheduling experience in a health care setting using an online scheduling system.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory visits, and reassessment visits.
- Exceptional organizational, customer service, communication, and decision-making skills.
Responsibilities
- Use an automated scheduling system to maintain a calendar of services for episodic and per-visit customers.
- Process workflows for requested, scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Monitor pending referrals daily and assign a licensed professional and case manager for all start-of-care visits.
- Communicate daily with field staff about visits in late, pending, or incomplete status and coordinate resolution as appropriate.
- Collaborate with the Team Leader to identify clinicians with the experience and skill set appropriate to patient needs.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
- Performance recognition and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
