Scenter Sales Manager

Scenthound Birmingham, MI•Birmingham, MI
•$50,000 - $55,000•Onsite

About The Position

Lead the Pack at Scenthound! As a Membership Sales Manager, you will be responsible for driving membership sales, leading a team, and creating an exceptional customer experience. This is an opportunity to grow with Scenthound, as we prioritize career development and offer clear advancement opportunities for top performers. Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We provide membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.

Requirements

  • A proactive, results-driven leader with a passion for sales
  • Someone who is coachable, adaptable, and eager to grow
  • Strong interpersonal skills with the ability to motivate a team and connect with customers
  • A commitment to dog safety and wellness

Nice To Haves

  • Retail or membership-based sales experience is a plus
  • Professional Animal Handling Experience preferred

Responsibilities

  • Drive membership sales and revenue growth by educating customers on the benefits of routine hygiene for dogs
  • Lead, train, and develop a high-performing sales and service team
  • Build relationships with dog parents and engage the local community to increase brand awareness
  • Ensure a safe and positive experience for all dogs and customers
  • Manage daily operations to maintain efficiency, cleanliness, and service excellence
  • Effective communication with team members and dog parents
  • Leadership, coaching, mentorship
  • Recruiting, hiring, and creating a happy and effective team
  • Problem-solving
  • Attention to detail
  • Time-management – ability to make an efficient schedule
  • Computer/ technology proficiency
  • Accountability; hold oneself and others to a high quality of services

Benefits

  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive base salary plus commission and performance bonuses
  • A fast-growing company with career advancement opportunities
  • A supportive, mission-driven team dedicated to dog wellness and safety
  • Ongoing training and professional development
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership
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