Scalehouse Customer Service Operator

GFL Environmental Inc. • Fredericksburg, VA

1d • Onsite

About The Position

Responsible for the scaling of all trucks that enter the landfill or transfer station while providing efficient, courteous customer service to GFL’s internal and external customers. Scalehouse Operator | Join Team Green! Are you a detail-oriented professional who thrives in a fast-paced environment? GFL Environmental is looking for a Scalehouse Operator to be the face of our facility. In this vital role, you aren’t just weighing trucks; you are the primary point of contact for our customers and the "air traffic controller" for our daily site operations. If you’re looking for a career that offers stability, great benefits, and a chance to make a tangible difference in your community, we want to hear from you!

Requirements

• High School Diploma or GED.
• 1–3 months of related experience.
• Strong basic math skills (decimals, fractions, and percentages) and the ability to interpret data/graphs.
• A proactive communicator who enjoys working in a dynamic, outdoor-influenced environment.
• Valid work authorization in the country where the job is located is required.
• Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

• A background in customer service is a huge plus!

Responsibilities

• Weighing trucks in and out with precision and providing top-tier service to every driver who visits our site.
• Issuing truck permits, setting up new accounts, and ensuring all billing data is accurate and efficient.
• Acting as a communication hub—dispatching instructions for special waste disposal to our operators and managers to keep the site running safely.
• Testing scales daily for accuracy and managing environmental compliance tasks to keep our facility green and compliant.

Benefits

• 15 days of Paid Time Off (PTO) plus paid holidays.
• 4 medical plan options, including an HSA with employer contributions and matching.
• Full dental and vision coverage.
• Employee Assistance Program providing free counseling services.
• 401(k) plan featuring a company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees