EWMC Scalehouse Attendant

City of Edmonton•Edmonton, AB

5d•Onsite

About The Position

As a Scalehouse Attendant at the Edmonton Waste Management Centre (EWMC), you will provide a high level of customer service to commercial and residential customers as well as contractors and City of Edmonton employees. The Scalehouse Attendant primarily works inside the Scalehouse but may be required to work at the Residential Transfer Station based on operational needs. You may be required to handle and process hazardous materials and perform various labour activities to maintain the site and ensure traffic flow. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style.

Requirements

Successful completion of Grade 12 or GED
Minimum of 2 years’ recent experience in a fast-paced customer service environment, with computer data entry skills (GEOWARE Waste Management Software), along with experience operating a cash register for cash handling purposes
Demonstrated ability to perform basic math and cash balancing duties with a high degree of accuracy
Ability to perform general labour duties
Demonstrated customer service skills and ability to provide courteous and professional services
Ability to understand directions, follow procedures and very detailed identification and material handling requirements
Experience using GEOWARE Waste Management Software
Ability to work in a stressful environment that has tight deadlines and short work windows
Thrives in a fast-paced, deadline-oriented environment, by demonstrating strong organizational and prioritization abilities
Exceptionally strong conflict resolution skills and decision-making abilities
Demonstrated ability to work as an effective team member and build positive business relationships with stakeholders
Excellent verbal and written communication skills as well as the ability to understand and comply with written and verbal instructions
Ability to work safely and in compliance with the safety standards and policies outlined by the City and Department is the requirement of the position
Possession of First Aid Certification and WHMIS training
Compliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE) is a requirement for this position
Valid Alberta Class 5 driver’s licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this position
Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
Applicants may be tested

Nice To Haves

Knowledge of Waste Management services and initiatives

Responsibilities

Weigh, screen and track loads entering and leaving the EWMC using specialized computer software
Ensure proper load disposal including ensuring all materials received fall within waste control regulations
Understand directions, follow procedures and memorize very detailed identification and material handling requirements
Provide traffic control, snow removal and other related duties as required to the Scalehouse and Site operations
Handle cash transactions according to corporate standards and cash handling procedures with a high degree of accuracy
Provide excellent customer service, following the standard operating procedure to ensure the safety of the public and employees and comply with all environmental requirements
Educate the public and respond to customer inquiries with professional and courteous service
Work in a fast-paced environment doing multiple tasks under tight time constraints
Perform other related duties as required