Scale Clerk

Waste Connections

4d•Onsite

About The Position

Champ Landfill is seeking a dependable and customer-focused Scale Clerk to join their team. This fast-paced position is crucial for daily landfill operations, involving accurate weighing of customers, processing transactions, and providing excellent customer service. The ideal candidate will be detail-oriented, organized, and comfortable using computer systems like Excel and WasteWorks.

Requirements

High school diploma or equivalent required.
Previous experience in customer service, cashiering, administrative support, or scale house operations preferred.
Proficiency with Microsoft Excel and general computer applications.
Strong attention to detail and accuracy.
Ability to multitask and thrive in a fast-paced environment.
Excellent communication and customer service skills.
Dependable, punctual, and capable of working independently and as part of a team.

Nice To Haves

Positive attitude
Strong organizational skills
Commitment to outstanding customer service
Enjoys interacting with customers
Enjoys managing administrative responsibilities
Contributes to a team-oriented environment

Responsibilities

Greet customers, drivers, and visitors in a professional and friendly manner.
Accurately weigh inbound and outbound vehicles using the scale system.
Process cash, credit card, and account transactions while maintaining accurate records.
Provide excellent customer service and efficiently handle a high volume of customer interactions.
Utilize Microsoft Excel and WasteWorks software to enter, track, and maintain operational data.
Answer phones and assist customers with questions regarding landfill services, pricing, and procedures.
Balance cash drawers and reconcile daily transactions.
Perform end-of-day closing procedures, including reporting and documentation.
Ensure all cash, checks, and other forms of payment are secured and accurately accounted for.
Maintain organized files and records in accordance with company policies and procedures.
Work closely with site operations personnel to support efficient daily landfill operations.