Scale Account Manager, Mid-Market

monday.com•New York, NY

8d•$100,000 - $120,000•Hybrid

About The Position

We’re looking for an Account Manager to join our growing Scale team in NYC! At monday.com, we’re passionate about building an amazing product and delivering an exceptional customer experience. Our clients love the platform, and it’s incredibly rewarding, and fun, to guide them to success while driving real business outcomes. Joining our team means you're architecting how organizations run in the AI era. You'll turn AI into high-value solutions for 250,000+ customers including 60% of the Fortune 500. You’ll act as a trusted advisor backed by a strong GTM engine and over $1B in ARR. Using our foundational platform and advanced agents, you'll help the world's largest brands automate and scale their impact end-to-end.

Requirements

3+ years of B2B SaaS sales experience with a proven track record in upsells, cross-sells, expansion, and renewal ownership.
Experience in high-volume, high-velocity sales environments, including outbound prospecting.
Skilled at managing the full sales cycle and building relationships with key stakeholders and decision-makers.
Exceptional customer-facing and presentation skills with credibility across leadership levels.
Strong written and verbal communication, empathy, and high energy.
BA/BS degree or equivalent experience.

Responsibilities

Own a portfolio of early adopter and expansion accounts, including renewals, driving adoption, retention, and growth.
Identify signals for expansion opportunities and execute upsells, cross-sells, and outbound campaigns to generate additional revenue streams.
Serve as a trusted advisor, consulting with customers on processes and challenging leaders to drive meaningful change.
Manage the full sales cycle, from prospecting and outbound engagement to negotiation and closing.
Deliver high-touch relationship management and proactive account planning to maximize customer value.