SCADA and PLC Systems Manager

Veolia•San Diego, CA

5d•Onsite

About The Position

The SCADA and PLC Systems Manager is responsible for the administration, maintenance, security, enhancement, and continuous operation of industrial control system infrastructure supporting facility operations. This role provides technical leadership for SCADA systems, PLCs, HMI platforms, telemetry, communications networks, servers, databases, cybersecurity, and associated enterprise applications. The position ensures reliable operation of operational technology systems while supporting regulatory compliance, operational efficiency, business process automation, and cybersecurity resilience. The ideal candidate combines strong technical expertise in industrial automation and IT/OT infrastructure with leadership, project management, and systems analysis capabilities.

Requirements

High School Diploma or GED and relevant experience.
Minimum five years of experience supporting and managing SCADA, industrial automation, or OT systems in a critical infrastructure or industrial environment.
Experience supporting mission critical operational systems.
Experience leading technical teams or projects.
Demonstrated experience with Industrial Automation / OT SCADA platforms.
Demonstrated experience with PLC programming and troubleshooting.
Demonstrated experience with Allen-Bradley / Rockwell ControlLogix.
Demonstrated experience with HMI Systems.
Demonstrated experience with Telemetry Systems.
Demonstrated experience with RCU Systems.
Demonstrated experience with Industrial Communications Systems.
Demonstrated experience with OT Network Architecture.
Demonstrated experience with IT Infrastructure.
Demonstrated experience with Windows Server administration.
Demonstrated experience with Windows Desktop Administration.
Demonstrated experience with Active Directory.
Demonstrated experience with Virtualization Platforms.
Demonstrated experience with Client/Server Environments.
Demonstrated experience with Network Administration.
Demonstrated experience with Relational Databases.
Demonstrated experience with Backup and Disaster Recovery Systems.
Demonstrated experience with Cybersecurity.
Demonstrated experience with NIST Cybersecurity Framework.
Demonstrated experience with OT/ICS Cybersecurity Practices.
Demonstrated experience with Access Control Administration.
Demonstrated experience with Incident Response.
Demonstrated experience with Patch Management.
Demonstrated experience with System Hardening.
Demonstrated experience with Security Documentation.
Demonstrated experience with Systems Analysis / Software Support.
Demonstrated experience with Business Systems Analysis.
Demonstrated experience with Application Lifecycle Support.
Demonstrated experience with Systems Integration.
Demonstrated experience with Requirements Gathering.
Demonstrated experience with Software Testing and Implementation.
Demonstrated experience with Technical Documentation.
Strong troubleshooting and root cause analysis skills.
Excellent written and verbal communication.
Ability to manage multiple priorities in a fast-paced environment.
Strong project management and organizational skills.
Ability to translate operational requirements into technical solutions.
Strong customer service orientation.
Team leadership and mentoring capability.
Ability to work independently with minimal supervision.
Strong understanding of mission-critical infrastructure reliability.
Multiple years of hands-on experience supporting and maintaining SCADA platform(s) in a production or mission-critical environment.
Multiple years of hands-on experience working with PLC platform(s), including troubleshooting, configuration, and system support.
Proven experience working within Operational Technology (OT) environments, including industrial networks, HMI systems, and field instrumentation.
Demonstrated ability to diagnose and resolve real-time system issues impacting operations.

Nice To Haves

Bachelors Degree in relevant education and experience.
Experience leading technical teams or projects.
Experience with formal project management methodologies preferred.
Experience in water/wastewater, hazardous waste, utilities, manufacturing, or other industrial operations.
Supervisory experience.
Experience with Ignition SCADA software.
Experience with Exchange administration or enterprise messaging platforms.
Familiarity with legacy enterprise applications.

Responsibilities

Manage, maintain, troubleshoot, repair, and optimize SCADA systems and associated OT infrastructure.
Support installation, troubleshooting, configuration, modification, and lifecycle maintenance of: PLCs, Allen-Bradley ControlLogix controllers, HMI systems, Remote Control Units (RCUs), Telemetry Systems, Communications Hardware/Software, Industrial Networking Components.
Perform firmware and software upgrades, patch management, and system performance tuning.
Diagnose and resolve hardware, software, network, and communications failures impacting operations.
Maintain backup, redundancy, disaster recovery, and contingency systems to support continuous operations.
Implement and maintain cybersecurity controls for OT environments in accordance with NIST cybersecurity framework principles.
Monitor for, respond to, document, and assist in remediation of IT/OT security incidents.
Administer role based access controls, user provisioning, permissions, and authentication controls.
Support system hardening, vulnerability management, patching, and security documentation.
Ensure OT infrastructure aligns with organizational cybersecurity policies and regulatory requirements.
Administer Windows Server and Windows workstation environments supporting industrial systems.
Manage Active Directory users, groups, access permissions, and domain-related services.
Configure and maintain: Virtual Servers, Network-Connected PCs, Industrial Switches, Communications Infrastructure, Client/server Applications, Database Environments.
Monitor server health, storage utilization, system resources, and network performance.
Oversee installation and deployment of new servers, operating systems, and application software.
Review and analyze operational business workflows and software systems to identify improvement opportunities.
Gather business and technical requirements from operational stakeholders.
Design, prototype, test, and implement software enhancements and systems integrations.
Develop technical solutions supporting: Regulatory Reporting, Inventory Management, Waste Tracking, Scheduling Systems, Field Operational Systems, Compliance Applications, Customer Tracking Platforms.
Evaluate technology solutions for operational efficiency and long-term business needs.
Lead implementation projects involving OT/IT infrastructure upgrades, SCADA improvements, and application deployments.
Coordinate testing, commissioning, rollout, and post-deployment support for new systems.
Develop project plans, timelines, risk mitigation strategies, and implementation documentation.
Provide technical leadership and mentorship to technical staff, vendors, and contractors.
Conduct technical presentations, training sessions, and knowledge transfer activities.
Maintain accurate operational documentation, network diagrams, system configurations, SOPs, and recovery procedures.
Develop technical specifications, logic flow diagrams, and system architecture documentation.
Research emerging technologies and recommend improvements for system modernization and resiliency.
Support audit readiness and regulatory inspections related to system controls and cybersecurity.
Support enterprise applications as assigned.
Provide after-hours support for critical operational incidents.
Perform other duties as assigned.