SCA Nurse Advice Line RN - Evening Shift - Remote
About The Position
As a SCA (Service Contract Act) Nurse Advice Line RN, you will play a critical role in delivering high-quality, evidence-based care to Beneficiaries across the globe. Using advanced clinical decision support tools, you will provide real-time health education and symptom triage through phone, chat, and video platforms—helping individuals make informed decisions about their health when they need it most. This is a dynamic, fast-paced role ideal for nurses who thrive on variety, critical thinking, and meaningful patient interaction—all in a virtual environment. This position will work as part of a 24/7 Call Center line, and we have full-time positions available. Training, regardless of schedule, will be 40 hours per week for 4 weeks during regular daytime business hours, Monday - Friday. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Please note, these shifts will be afternoon/evening hours including weekends.
Requirements
- Current active compact RN license in home state
- Ability to get licensed in non-compact states (If their home state is FL – their school has to be nationally certified)
- Ability to pass security clearance
- 3+ years of recent clinical experience
- Solid clinical experience with ability to triage all age groups
- Advanced technical skills – use multiple programs simultaneously, multiple monitors, and multitasking while on call
- Hard wired Internet
Nice To Haves
- Experience with military or veterans
- Bilingual in English and Spanish
Responsibilities
- Provide symptom triage and health education for patients of all ages using evidence-based protocols
- Assess a wide range of medical concerns and guide patients toward appropriate care
- Provide high-quality clinical services within scope of practice and in alignment with established team processes and protocols
- Conduct comprehensive assessments, including thorough health history collection
- Accurately document all interactions in a timely manner in accordance with policy
- Communicate effectively with beneficiaries to ensure clear understanding of care recommendations and health guidance
- Collaborate and communicate promptly with internal staff to support continuity of care
- Determine appropriate dispositions and deliver tailored health education
- Partner with leadership and teammates to meet performance and service expectations
- Support onboarding and development of new team members as a preceptor or mentor
- Participate in team meetings, training, and continuous improvement efforts
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
