SCA Clerk II

Elevance Health•Indianapolis, IN

1d•Onsite

About The Position

This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Wellpoint Federal, a subsidiary of Elevance Health, brings deep industry expertise and healthcare service capabilities to support federal programs. The organization delivers solutions across claims administration, data, and care delivery to help address complex challenges and improve health outcomes for federal populations. The SCA Clerk II is responsible for performing routine but varied clerical duties in accordance with standard procedures.

Requirements

Requires a High School diploma and a minimum of one year related experience; or any combination of education and experience which would provide an equivalent background.
This position is part of our Wellpoint Federal division which, per CMS TDL 190275, requires foreign national applicants meet the residency requirement of living in the United States at least three of the past five years.

Nice To Haves

Good customer service skills highly preferred.
Data entry experience and familiarity with basic PC office software strongly preferred.

Responsibilities

Receives, classifies, reconciles, consolidates, and summarizes documents and information.
Processes and codes documents.
Sets up and maintains records, logs, and files.
Compiles regular and special reports using established formats and procedures.
Contacts customers, suppliers or other associates to exchange information.
Operates, cleans, and maintains various types of equipment for purposes of maintaining claims, correspondence, and other related documents.
Receives, sorts, and distributes incoming mail.
Verifies unrecognized characters and flags quality issues as they arise.
Completes and maintains production logs.
Escalates issues to a higher level when needed.