SBHC Behavioral Health Care Manager/Medical Behavioral Health Clinician

Open Door Family Medical Center•Village of Port Chester, NY

1d•$70,000 - $75,000•Onsite

About The Position

Open Door Family Medical Center is seeking a SBHC Behavioral Health Care Manager/Medical Behavioral Health Clinician (BHCM/MBHC) in the Port Chester School District. This role operates within the patient-centered medical home care delivery model, providing direct and collaborative behavioral health services to Open Door School Based Health patients. The BHCM is an integral part of the Collaborative Care Team, working alongside the patient’s primary care medical provider and a psychiatric consultant to deliver evidence-based, patient-centered behavioral health care to a shared patient panel. Key responsibilities include behavioral health screening and assessment, brief evidence-based interventions, psychiatric medication support, and care coordination, primarily serving individuals aged 4 to 19 and their families.

Requirements

Master’s degree in social work is required.
New York State registration and licensure as a Licensed Master Social Worker (LMSW) is required.
Completion of degree and field work experience at an accredited school of social work required.
Two or more years of experience in a clinical setting, behavioral health field, healthcare environment and/or setting working with children/adolescents desired.
Fluent in English and Spanish.
Strong interpersonal skills including excellent active listening and clear oral communication skills.
Engaging, warm and caring personality.
Strong customer service, patient-centered orientation.
Empathetic and driven to assist patients.
Passionate about providing high quality care to low-income, under-served individuals and those lacking access to health care.
Able to function effectively as a member of an interdisciplinary team and committed to collaborative team-based care.
Culturally competent/sensitive (racial, ethnic, linguistic, LGBTQ+, physical ability, etc.) and committed to inclusive, multi-cultural programming.
Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders.
Working knowledge of evidence-based treatment modalities (e.g. Motivational Interviewing, Problem-Solving Therapy, Cognitive Behavioral Therapy and Dialectal Behavior Therapy).
Basic knowledge of psychopharmacology for common mental health disorders.
Basic knowledge and understanding of group facilitation.
Proficient computer use, including Microsoft Office applications.
Strong writing and reading skills.
Able to understand and follow detailed instructions.
Highly organized and self-directed, able to multi-task.
Flexible and exhibits the ability to adapt as situations evolve.
Comfortable working in a fast-paced, high accountability environment.
Effective in problem solving and exhibits excellent judgment and the ability to prioritize.

Responsibilities

Identify and outreach patients with potential social, emotional, mental health, and/or substance use needs.
Complete initial psycho-social evaluations, mental status assessments, standardized screenings and safety assessments for behavioral health and substance use conditions; complete follow-up assessments to monitor treatment progress.
Collaborate with the Psychiatric Consultant during weekly case reviews.
Ensure that treatment recommendations, changes in clinical symptoms, side-effects and concerns are communicated between care team members.
Facilitate treatment plan changes for patients who are not improving as expected in collaboration with the other Collaborative Care Team members.
Provide brief evidence-based interventions.
Provide education regarding mental health and substance use conditions and the available treatment options.
Maintain communication with patients and parents/guardians to track treatment initiation, response, monitor for changes in clinical symptoms or treatment side effects and identify other needs as they arise.
Assess patients’ medication adherence, and provide support/education to patients regarding medication adherence; communicate any medication-related concerns to the other Collaborative Care Team members.
Document progress notes, including symptoms, problems, screening results, and interventions provided; document time spent on each interaction.
Develop care plans and treatment plans, including self-management goals, over-arching goals and objectives in collaboration with patients and parents/guardians.
Develop relapse prevention plans in collaboration with patients and parents/guardians.
Monitor patients’ engagement and outcomes utilizing the Collaborative Care Registry, extracted from documentation in the electronic medical record.
Refer internally or externally for needed services including ongoing mental health and substance use treatment services and other identified support or social services; actively manage referral coordination including access, engagement and follow-up.
Provide crisis intervention and warm hand off assessments for high-risk cases.
Respond to and incorporate physical health concerns into ongoing care interventions and provide health and wellness education for preventative care.
Assist patients making optimum use of Open Door’s services and school district resources by providing information on services and linking patients to desired services.
Engage parents and/or legal guardians in the behavioral health care management process, while ensuring informed consent is obtained as required and privacy laws are followed.
Communicate clearly and compassionately with families to explain diagnoses, treatment goals, and available supports and services, promoting active involvement and informed decision-making.
Coordinate with care teams to integrate family input appropriately into care planning.
Provide cross-coverage across Open Door sites as needed.
Participates in group and individual supervision as well as Grand Rounds and other trainings.
Represent the Behavioral Health department at health fairs and community outreach activities.
Demonstrate the ability to function in a culturally sensitive manner within the organization’s philosophy and mission.
Collaborate with the supervisor to develop and implement goals and objectives annually.
Maintain patient confidentiality as per Open Door policies and procedures and New York State laws, especially minors’ rights to access certain care without their parent/guardian’s knowledge and consent.
Prepare and maintain documentation in compliance with Open Door and Joint Commission standards and applicable city, state, and federal laws.
Perform other duties as assigned.