SBDC Communications and Training Coordinator

Kutztown University PASSHE • Kutztown, PA

18h • Hybrid

About The Position

The Pennsylvania Small Business Development Centers (SBDC) are a nationally accredited program that provides educational training, business resources, and experienced no-cost, confidential consulting to small business owners and entrepreneurs. The Pennsylvania SBDC has a statewide network of 15 Centers and outreach locations to serve small businesses. This position is part of the Lead (i.e. statewide executive) Office and supports the network's external communications, brand, and statewide training coordination efforts. This position helps carry out a unified communications approach across social media, email newsletters, press releases, and web content to strengthen the PASBDC network's public presence and engage small businesses, partners, and stakeholders online, under the direction of leadership. The incumbent supports the coordination of training delivered across the network, helping ensure content and scheduling are consistent statewide and accessible to clients virtually, as directed. This includes researching Learning Management System (LMS) options and, upon approval and direction, supporting the design and administration of a centralized LMS to host asynchronous training for small businesses. The incumbent also provides logistics support for signature network-wide events, assisting with event budgets, vendor and venue coordination, registration, and promotion, as assigned. This position carries out designated communications, training, and event tasks under the direction of the Director of Strategic Initiatives.

Requirements

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, or a related field, and a minimum of two to three years of professional experience in communications, marketing, training coordination, or event planning; or an equivalent combination of education and experience.
• Demonstrated experience managing social media platforms, email marketing tools, and content creation.
• Strong writing, editing, project management, and organizational skills
• Ability to travel across Pennsylvania and work occasional evenings and weekends to support network events and trainings.
• Candidates must have the ability to work within, and across complex organizations and manage multiple relationships.
• Be proficient with Microsoft Office Suite.
• Graphic design proficiency (Adobe Creative Suite, Canva, or similar).

Nice To Haves

• Small Business ownership/experience preferred but not required.
• Experience in higher education, economic development, or nonprofit communications.
• Experience with Learning Management System (LMS) platforms (e.g., Moodle, TalentLMS, Litmos, Canvas).
• Experience supporting SBA-funded or other federally funded programs
• Experience with webinar/virtual event platforms and video editing
• Familiarity with economic development-related programs and organizations.

Responsibilities

• Helps carry out a unified communications approach across social media, email newsletters, press releases, and web content to strengthen the PASBDC network's public presence and engage small businesses, partners, and stakeholders online.
• Supports the coordination of training delivered across the network, helping ensure content and scheduling are consistent statewide and accessible to clients virtually.
• Researches Learning Management System (LMS) options and, upon approval and direction, supports the design and administration of a centralized LMS to host asynchronous training for small businesses.
• Provides logistics support for signature network-wide events, assisting with event budgets, vendor and venue coordination, registration, and promotion, as assigned.
• Carries out designated communications, training, and event tasks under the direction of the Director of Strategic Initiatives.

Benefits

• Flexible hybrid work arrangement, permitting a combination of on-site and remote work, subject to applicable organizational policies, operational requirements, and supervisory approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level