SBA Production Assistant/Closer I

GESA CREDIT UNIONRenton, WA
$23 - $46Onsite

About The Position

The SBA Loan Production Assistant reports directly to the VP of SBA Division and requires strong organizational skills, the ability to multi-task and perform well under pressure. They are responsible for managing the end-to-end lifecycle of SBA loan transactions from application through funding and post-closing. This role ensures loan files are complete, accurate, and compliant with SBA Standard Operating Procedures (SOP), internal credit approvals, and regulatory requirements. The position serves as a central point of coordination between borrowers, lenders, attorneys, title companies, and internal departments to deliver timely, high-quality, and compliant SBA loan closings. In the SBA lending market, this position is typically classified as either an SBA Closer or SBA Processor.

Requirements

  • High school graduate or GED required
  • Two (2) to five (5) years of commercial loan processing experience
  • Minimum two (2) years of experience with lending compliance
  • Minimum of one (1) year of business lending and real estate experience
  • Thorough knowledge of credit services and other credit union services
  • Thorough knowledge of lending policies and procedures
  • Proficient computer skills with collaboration and productivity tools including Windows-based operating systems and office suites (Microsoft Word, Outlook, Excel, PowerPoint); spreadsheet applications to organize data used for advanced data analysis; internet; email; and bank software
  • Highly effective oral and written communication skills
  • Highly effective self-management skills
  • Ability to converse with business owners
  • Ability to organize, prioritize and respond simultaneously to multiple tasks and requests
  • Ability to work well in and contribute to a cohesive team environment
  • Effectively communicate ideas and information, both verbal and written
  • Display and maintain courtesy, tact and diplomacy with current and potential vendors, peers, and staff
  • Capability of working effectively under limited supervision
  • Selected candidate(s) must be able to pass a pre-employment credit/background check.

Nice To Haves

  • Knowledge of commercial construction is preferred

Responsibilities

  • Order, track, and evaluate third-party reports, including Preliminary title commitments and title policies, Flood determinations, Environmental reports, UCC searches, Appraisals and business valuations, IRS tax verification, CAIVRS and SAM checks
  • Following up on missing documentation, insurance, appraisal orders, title documents etc.
  • Coordinating with internal SBA team members and external partners—including title companies, escrow offices, insurance agents, and others—to ensure timely completion of all required tasks
  • Reviews and ensures necessary borrowing entity documents are in file (partnership, LLC, trust, corporations, etc.) with correct signing authority
  • Scan and maintain all loan documentation in the imaging system to ensure complete and audit-ready files
  • Request, review, and ensure required insurance coverage
  • Reviews packages for completion, accuracy, and SBA and Gesa CU compliance
  • Work collaboratively with Credit Analysts and Gesa Credit Union Loan Processors to ensure all loan documentation requests are accurate, complete, and submitted timely in accordance with established guidelines and policies
  • Assist in new account opening for new business members
  • Facilitate loan closing with internal and external partners
  • Perform final review of loan documents to ensure accuracy and compliance with SBA SOPs and all applicable federal guidelines
  • Satisfaction of Equity Verification vs SBA Authorization/Terms and Conditions
  • Set up wires and funding instructions
  • Notifies SBA Relationship Manager of exceptions within the portfolio, and when appropriate, communicates directly with the customer to obtain required financial information.
  • Confirm all closing conditions are met per SBA SOP and policy
  • Ensure all credit conditions are met prior to loan disbursement
  • Process, prepare and report withdrawn/declined loan applications.
  • Creation of correspondence
  • Assisting in loan write-up preparation
  • Provide timely, complete, and accurate responses to inquiries, emails, phone calls, and other contact
  • Work on SBA Loan Checklist for completeness and follow up on all pending documents.
  • Keep track of all SBA Loan pipelines in process and assist in managing the closing process
  • Must understand and perform Bank Secrecy Act (BSA) and other commercial lending compliance functions as applicable to job responsibilities
  • Attend credit union training sessions, conferences, or seminars as approved by supervisor.
  • Maintain awareness of policies and regulations related to duties and responsibilities.
  • Complete disposition of declined/withdrawn loans
  • Maintain high level of confidentiality relative to member’s accounts/loans
  • Work as a team member of the Commercial Lending Division to assure the highest and most professional level of service to Credit Union members
  • Must collaborate with commercial lending teams to provide high levels of internal service and in job completion
  • Process payment of SBA loan fees and maintains accurate records of such
  • Contributes to effective Commercial Lending Division and credit union operations by performing other related duties as assigned

Benefits

  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs
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