SBA Loan Coordinator I

Susser Bank•West Lake Hills, TX

About The Position

The SBA Loan Coordinator I will maintain current knowledge and consistent compliance with all Bank regulations, policies and procedures related to the position including those related to the Bank Secrecy Act (BSA). This role provides timely and accurate customer service in a professional manner to customers, employees, and business partners. The position assists in the collection of documents necessary for loan files, reviews assigned loan files to determine information required for closing, and prepares Borrower Checklists within 48 hours of file assignment. The role coordinates and facilitates calls with all parties to review lender commitment, loan conditions, timelines, and closing requirements, and orders third-party searches and reports, ensuring they are reviewed and approved by the Underwriter. The SBA Loan Coordinator I inputs and maintains files in the origination software and servicing core processing systems, prepares and submits SBA applications via ETRAN, and prepares closing documents for signature and submission to the SBA. This position functions as a second line of defense to safeguard the SBA Guaranty, preparing and reviewing SBA Authorizations for accuracy and SOP compliance. The role maintains all loan documentation, ensuring accuracy and protection of the SBA Guaranty, and coordinates closing with various parties including title companies, attorneys, and brokers. The SBA Loan Coordinator I ensures funds are disbursed correctly and fees are posted appropriately, completes pre-closing audits, and tracks and clears post-closing items within 90 days. The role communicates effectively with all parties, maintains a strong working knowledge of SBA SOPs and required documents, attends specialty courses, and assists management in policy and procedure implementation. Other duties may be assigned.

Requirements

A minimum of a High School Diploma subject to direct experience in SBA loan processing/closing, Commercial Loan Processor, or Document Preparation.
SBA Loan Coordinator I direct industry experience: A minimum of 3 – 5 years.
Working knowledge of SBA SOPs.
Proficient in word processing and spreadsheets (Word, Excel).
Strong organizational skills.
Ability to work independently and as part of a team.
Ability to accept feedback and guidance.
Exceptional communication skills (verbal, writing, listening).
Strong attention to details, accuracy, time management.
Self-driven and able to work in an environment with limited definition.
Strong multi-tasker.

Nice To Haves

A Bachelor of Science or Arts degree from an accredited university is preferred.
Prefer working knowledge of loan documentation system (Laser Pro, DocuSign).
Prefer working knowledge of Bank Core Systems (Xperience, BankPoint, Salesforce).

Responsibilities

Maintain current knowledge and consistent compliance with all Bank regulations, policies and procedures related to the position including those related to the Bank Secrecy Act (BSA).
Provide timely and accurate customer service in a professional manner to customers, employees, and business partners.
Assist in the collection of the documents necessary to submit loan files to underwriting.
Review assigned loan files and determine the information required for closing.
Prepare Borrower Checklist within 48 hours of file assigned.
Coordinate and facilitate call with all parties to review lender commitment, loan conditions, timelines, and closing requirements.
Order third party searches and reports. Ensure Underwriter has reviewed, approved, or added comment appropriately.
Input and maintain files in the origination software and servicing core processing systems.
Prepare and submit SBA application via ETRAN. Prepare closing documents for signature and submission to SBA (Delegated or Non-Delegated Authority), if applicable.
Functionally serve as a second line of defense to safeguard the SBA Guaranty. Prepare and review SBA Authorization for accuracy and SOP compliance and ensure terms and conditions correspond with approval documentation.
Maintain all loan documentation and ensure loan file accurately reflects the approved loan terms and protects the SBA Guaranty.
Coordinates closing with title company, attorneys, brokers, certified development companies, et al. Understands each party’s responsibilities and procedures, inclusive of title insurance (exceptions, endorsements, etc.), title instruction letters and perfection of all collateral.
Ensure funds are disbursed as per the eligibility of the SOP correctly and all fees are posted to the applicable general ledger accounts.
Complete Pre-Closing audit of loan file and coordinate secondary review by manager or supervisor.
Track and clear all post-closing tickler items within 90 days of after closing.
Communicate effectively with all parties involved in the transaction.
Maintain a strong working knowledge of the SBA SOP, required forms, and Application documents.
Attend specialty courses, as directed by supervisor or management.
Assist management in defining and implementing policies and procedures.
Other duties as assigned.