SBA Credit Relationship Manager

First United Bank•San Antonio, TX

30d•Onsite

About The Position

This position is responsible for attracting new SBA loan customers through internal referral sources (primarily the bank’s lending staff) as well as external referral sources (ie business brokers, CPA, commercial realtors, etc.). The primary role for this position includes being a “liaison” for the internal lending staff. That includes educating the lenders on the various SBA programs and helping them target potential loan opportunities. This also includes helping internal lending officers to qualify and structure potential SBA loan opportunities.

Requirements

Bachelor’s degree in business, finance, or related field.
Preferably five plus years of small business lending or small business underwriting in a bank with a preference of those years in SBA lending.
Proven ability to effectively communicate the advantages of the SBA programs with prospective customers and to win the confidence of internal banking officers who refer prospective deals.
Sales or Marketing experience preferred.
Strong attention to detail.
Good communication, sales, and public relations skills.
Demonstrates a thorough knowledge of the SBA lending program as specified in the most recent Standard Operating Procedures (SOP).
Exceptional customer service skills.
Demonstrates good judgment, problem-solving, and decision-making skills.
Ability and willingness to take the lead in working the customer through the SBA process.
Computer and Software proficiency.
Demonstrate excellent written and verbal communication skills displaying the ability to communicate clearly and informatively to customers and lending staff.
Strong interpersonal skills and ability to work well with a wide range of people.

Responsibilities

Makes business development calls on existing and potential new clients.
Ability to determine SBA eligibility and help structure the loan request.
Ability to complete a thorough summary of the loan request and help gather the needed information to the Underwriting staff so that a quick analysis can be done.
Ability to work independently and be self-motivated.
Provide adequate education when needed to the internal lending staff on the various SBA programs that the bank participates in.
Represents the bank in various civic and community functions (when applicable) to enhance its image and develop new business.
Promotes favorable image of the bank in all business activities within the community.
Performs other duties as requested by SBA Director or Sales Manager.
Completes all required compliance exams on a yearly basis.
Adherence to all First United Policies and Procedures.
Dresses professionally.