SBA Construction Advisor

Synovus Bank•Remote, NC

About The Position

The SBA Construction Advisor oversees construction loan activity for Pinnacle Financial Partners Government Guaranteed Lending (SBA Lending). The position manages construction projects to mitigate risk exposure and provide an outstanding client experience. The advisor coordinates clients, general contractors, third-party monitoring firms, internal teams, and other service providers throughout the project, from initial contact through final funding. The role also delivers distinctive service to clients and prospects, responds to inquiries and loan issues, and refers clients to other specialty areas when appropriate. Team members are expected to understand and manage risk in their functional area, follow applicable policies, procedures, laws, regulations, and risk limits, and promptly report known or suspected violations. The description notes that it outlines the general nature of the work and is not a comprehensive inventory of all duties.

Requirements

At least 10 years of experience in financial services, including 5 years of SBA Commercial Construction or other relevant experience.
Knowledge of AIA and other critical construction documentation and general loan requirements.
Familiarity with compliance guidelines, including federal and state regulations.
Proficiency in Microsoft Office (Word, Excel, and PowerPoint) or related software.
Knowledge of federal and state banking regulations and compliance requirements related to deposit and loan transaction processing, including internal audit requirements.
Excellent organizational, interpersonal, verbal communication, and written communication skills.
Analytical and problem-solving ability for reviewing complex commercial construction draws, construction budgets, and payment requests, with judgment to resolve or appropriately elevate issues.
Ability to work independently and collaboratively and prioritize daily tasks.
Ability to work in a fast-paced environment and under pressure with a high degree of accuracy.
Excellent client service skills and tact and diplomacy when dealing with clients and team members.
Ability to stand and sit for prolonged periods; use manual dexterity; communicate verbally; maintain visual acuity; perform repetitive motions; and hear. The job may also involve bending, climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, and grasping. Long periods of mental concentration are often required.

Nice To Haves

Bachelor's degree, preferably in finance or a business-related field, or equivalent work experience.

Responsibilities

Provide distinctive service to clients and prospects in person and by telephone, respond to inquiries, resolve issues, and support the firm's three-ring phone-answering standard.
Oversee review and approval of general contractors nominated to build clients' projects.
Engage third-party monitoring firms for project feasibility studies, cost analyses, and other applicable services.
Review general contractor and project reports and provide updated construction information to affected parties.
Collect and review construction documents, including contracts, budgets, plans and specifications, permits, SBA Form 601, and Builders Risk information, and provide them to the monitoring firm.
Maintain dialogue among the client, general contractor, and third-party monitoring firm throughout the project, serving as the project liaison.
Collect and review invoices, including interest payments, for accuracy; review documentation and approvals for changes affecting the budget; and prepare draw request forms.
Partner with the FA team to obtain, review, and approve construction and multi-disbursement funding.
Order Title Date Downs and site inspections, as applicable.
Oversee preparation of Promissory Note amendments when extensions are required and obtain Credit Memos for changes to use of proceeds or extensions of the interest period.
Provide necessary documentation to the PNFP Accounting Department, as applicable.
At final funding, collect the Certificate of Occupancy and lien waivers and ensure proper insurance is in place.
Engage an appraiser to provide an as-complete statement, if required.
Respond to client inquiries, resolve complex problems, and research loan issues in a timely manner; escalate issues to the Director of SBA Lending when appropriate.
Address clients' business and personal financial needs and refer them to specialty areas such as Trust, Investments, Insurance, and Treasury Management, as appropriate.
Observe relevant policies, procedures, laws, regulations, and risk limits, and timely raise and report known or suspected violations to the appropriate Company authority.
Assist other team members as needed to ensure distinctive service delivery and perform other related duties as required.