SBA Construction Advisor

Synovus•Raleigh, NC

About The Position

The SBA Construction Advisor oversees construction loan activity for Pinnacle Financial Partners Government Guaranteed Lending (SBA Lending). The role manages construction projects to mitigate risk exposure and deliver an outstanding client experience, serving as a liaison among clients, general contractors, and third-party monitoring firms from the initial call through final funding. The position also provides distinctive service, responds to client inquiries, resolves loan issues, and helps meet clients’ business and personal financial needs through appropriate referrals to other specialty areas. The role is expected to observe policies, procedures, laws, regulations, and risk limits applicable to its functional area and to promptly report known or suspected violations. The position also supports other team members and performs other related duties as required. The description states that it indicates the general nature and level of work and is not a comprehensive inventory of all duties, responsibilities, and qualifications.

Requirements

Minimum of 10 years of experience in financial services, including 5 years of SBA commercial construction or other relevant experience.
Knowledge of AIA and other critical construction documentation and general loan requirements.
Familiarity with compliance guidelines, including federal and state regulations.
Proficiency in Microsoft Office (Word, Excel, and PowerPoint) or related software.
Knowledge of federal and state banking regulations and compliance requirements related to deposit and loan transaction processing, including internal audit requirements.
Excellent organizational and interpersonal skills, including verbal and written communication skills.
Effective analytical and problem-solving ability for reviewing complex commercial construction draws, construction budgets, and pay requests, with sound judgment about resolving or escalating issues.
Ability to work independently and collaboratively and prioritize daily tasks.
Ability to work in a fast-paced environment and under pressure with a high degree of accuracy.
Excellent client service skills.
Tact and diplomacy when dealing with clients and team members.
Ability to stand and sit for prolonged periods, use manual dexterity, communicate verbally, maintain visual acuity, perform repetitive motions, and hear.
Ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.
Ability to sustain long periods of mental concentration.

Nice To Haves

Bachelor’s degree preferred, in finance or a business-related field, or equivalent work experience.

Responsibilities

Provide distinctive service to clients and prospects in person and over the telephone; respond to inquiries and resolve client issues.
Support the firm-wide three-ring standard for answering phones.
Oversee review and approval of general contractors nominated to build a client's project.
Engage third-party monitoring firms for project feasibility studies, cost analysis, and other applicable services.
Review general contractor and project reports and provide updated construction information to affected parties as appropriate.
Collect, review, and provide construction documents to third-party monitoring firms, including construction contracts, budgets, plans and specifications, permits, SBA Form 601, and Builders Risk documentation.
Maintain communication among the client, general contractor, and third-party monitoring firm throughout the project, serving as liaison through final funding.
Collect and review invoices, including interest payments, for accuracy.
Review documentation and approvals for changes affecting project budgets.
Prepare draw request forms.
Partner with the FA team to obtain, review, and approve construction and multi-disbursement funding.
Order Title Date Downs and site inspections as applicable.
Oversee preparation of amendments to Promissory Notes when extensions are required.
Obtain Credit Memos reflecting changes to use of proceeds or extensions of the interest period.
Provide necessary documentation to the PNFP Accounting Department as applicable.
Upon final funding, collect the Certificate of Occupancy and lien waivers and ensure proper insurance is in place.
Engage an appraiser to provide an “as-complete” statement if required.
Resolve complex client problems and research loan issues in a timely manner; escalate issues to the Director of SBA Lending as appropriate.
Help meet clients’ business and personal financial needs and refer them to specialty areas such as Trust, Investments, Insurance, and Treasury Management as appropriate.
Observe applicable policies, procedures, laws, regulations, and risk limits, and timely report known or suspected violations to the appropriate Company authority.
Assist other team members as needed to ensure distinctive service.
Perform other related duties as required.