SBA Business Development Officer I-III

FFB Bank•Los Angeles, CA

1d•$80,000 - $150,000

About The Position

The SBA Business Development Officer solicits and develops loan transactions within the SBA 7(A), 504, and USDA B&I loan programs, ensuring compliance with the Bank’s and applicable agencies’ lending policies and procedures. The role promotes Bank business by maintaining strong customer relationships and referring customers to appropriate staff for other Bank services. The officer helps achieve individual production goals as well as department and Bank goals through active participation in officer calling programs, and provides guidance and support to less experienced loan officers and other staff. The position generates and manages prospective business, coordinates with loan processors, closers, underwriters, and management, and supports loan analysis and presentations to Senior Management or the Directors’ Loan Committee. It also contributes to department profitability, customer service, community engagement, and the Bank’s market position. The role requires knowledge of government-guaranteed lending programs, commercial banking, financial markets, and relevant compliance requirements. Duties are performed in an office or home-office environment. Travel may be up to 75%, including client visits, sales presentations, conferences, corporate events, and training. Travel may involve long-distance flights, overnight stays, and local transportation.

Requirements

Bachelor’s degree from an accredited college or university; a relevant field such as Business, Finance, or a related discipline is preferred.
At least 3–5 years of related experience in banking, financial services, or a relevant industry.
Ability to align SBA goals with overall Bank objectives and contribute to internal policies and lending strategies.
Demonstrated ability to build collaborative relationships across departments through open communication and respect, and to resolve conflicts effectively.
Experience driving innovation and process improvements, including recommending technologies to improve SBA lending efficiency.
Ability to take ownership of challenges and use setbacks as learning opportunities to foster accountability and team growth.
Demonstrated ability to cross-sell and confidently explain products and services.
Knowledge of commercial banking products and services and a strong understanding of federal compliance regulations.
Ability to initiate and effect change through consensus building, negotiation, and conflict resolution.
Experience using computer terminals and personal computers, mainframe computer systems, spreadsheets, and specialty software.
Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.
Effective oral, written, and interpersonal communication skills, including the ability to follow instructions, interpret documents and procedures, write reports and correspondence, and communicate clearly with customers, vendors, and employees.
Strong organizational and time-management abilities, with attention to detail.
Strong teamwork and relationship skills to lead collaborative efforts, foster alignment, and drive results across teams.
Commitment to continuous learning and professional development to stay current with industry standards and best practices.
Authenticity and integrity in professional interactions to maintain trust and credibility.
Ability to manage multiple priorities and meet deadlines in a dynamic environment.
Ability to work independently with minimal supervision and as part of a team.
Ability to adapt to changing priorities and procedures.
Current driver’s license and a vehicle with appropriate insurance coverage if required to drive while performing assigned duties.

Nice To Haves

A degree in Business, Finance, or a related field.

Responsibilities

Generate new leads through outbound calls, emails, networking, and in-person meetings.
Build and maintain relationships with prospective and existing clients to develop long-term business.
Use CRM systems to track interactions, update customer records, and manage pipeline activity.
Draft proposal letters and facilitate the exchange of information and documentation required by underwriters or management for loan analysis and presentation to Senior Management or the Directors’ Loan Committee.
Maintain working knowledge of the SBA S.O.P. and other applicable regulation manuals and government-guaranteed loan program requirements.
Coordinate with loan processors, closers, and underwriters to assist customers throughout loan transactions.
Contribute to department and Bank profitability through cost controls, income generation, and marketing efforts, and monitor expenses for compliance with the department budget.
Promote superior customer service through personal example and appropriate follow-up with customers and employees.
Maintain knowledge of the financial industry, economy, market conditions, rates, vendors, and competition.
Represent the Bank at community, civic, and community reinvestment functions to enhance the Bank’s image, develop business, and support its market position in financing.
Provide leadership and training to less experienced loan officers and other staff members.
Apply the Bank’s TRAC values—Teamwork, Relationship, Authenticity, and Commitment—in daily interactions and decisions.
Complete administrative tasks promptly, including required Bank Compliance Training, and respond professionally and promptly to internal and external inquiries.
Represent the Bank through ethical conduct and community involvement.
Support EEO policies and foster a respectful, inclusive workplace that values cultural differences, prevents harassment, and supports a diverse workforce.
Follow Bank policies, procedures, and processes, along with applicable laws and regulations; maintain confidentiality and data privacy and fulfill role-specific AML/CFT responsibilities.
Perform office or home-office tasks that may include writing, typing, speaking, lifting moderate weights, operating office equipment, sitting, walking, and reaching.
Travel up to 75% for client locations, sales presentations, industry conferences, corporate events, and training sessions.
Take on special projects and other duties as assigned to support team and organizational needs.