SATCOM Operator I (CSWF)

V2X•Wahiawa, HI

About The Position

The SATCOM Operator I augments the 24x7x365 operation and maintenance of a facility with Teleport commercial SATCOM equipment and C, Ku, Ka, and MILCOM UHF, EHF, L, and X band satellite ground terminals and station equipment. The role operates baseband multiplexing, switching, and routing equipment, including newly fielded commercial off-the-shelf equipment and systems. It activates and provides telecommunications services in accordance with applicable service orders and access authorizations, applying knowledge of RF physics and satellite communications, including TDMA and FDMA. The operator monitors satellite earth terminals, modems, and associated baseband equipment; operates encryption devices; and uses test equipment to test and isolate faults. The role troubleshoots user-reported problems, coordinates with distant-end users and operations control centers, escalates problems when required, operates information systems used to control and configure SATCOM equipment, and prepares routine and incident-related reports.

Requirements

Cybersecurity Workforce Certification (CSWF) is required.
Minimum of Information Assurance Technical (IAT) Level II certification or an approved four-year Science or Mathematics degree; a technical or associate degree will also be considered.
Successful completion of formal U.S. Navy Maintenance and Material Management (3M) Systems training.
At least three years of supervisory experience demonstrating the ability to perform Maintenance Manager functions in the incumbent Maintenance Manager’s absence.
Knowledge of electricity and radio theory, including transistors, solid-state components, traveling-wave tube theory, and digital and timing techniques applied to digital network operations and equipment maintenance.
Ability to interpret management information data, technical orders, blueprints, wiring diagrams, and schematic drawings.
Ability to work emergency callouts on a 24-hour rotating shift.
Must be a U.S. citizen.
Must be able to read and write English.
Must have an active Secret security clearance.

Responsibilities

Augment 24x7x365 facility operations and maintenance for commercial SATCOM equipment and satellite ground terminals and station equipment across C, Ku, Ka, and MILCOM UHF, EHF, L, and X bands.
Operate baseband multiplexing, switching, and routing equipment, including newly fielded COTS equipment and systems.
Activate and provide telecommunications services in accordance with Telecommunications Service Orders, Gateway Access Authorizations, and Satellite Access Authorization.
Apply knowledge of RF physics and satellite communications, including TDMA and FDMA.
Operate and monitor installed satellite earth terminals, modems, and associated baseband equipment at the SATCOM facility.
Operate encryption devices; strap and key-load equipment and verify lock for installed encryption equipment.
Use test equipment, including spectrum analyzers and digital communications systems analyzers, to test and isolate faulty trunks, circuits, or equipment.
Report faulty equipment to the immediate supervisor and provide updates for upper-level maintenance action.
Use order-wire circuits for reporting and troubleshooting with distant-end users in support of MILSATCOM and commercial satellite operations control centers.
Receive trouble calls from distant-end users and perform troubleshooting and testing with limited guidance; notify higher authority and escalate problems on time.
Operate information systems and associated applications used to control, monitor, and configure equipment supporting SATCOM operations.
Prepare written reports, including routine 24, After-Action Reports, HAZCON, Detailed Outage Reports, Daily Equipment Status Reports, and other required reports.