Senior SATCOM Technician

Akima, LLC•Fayetteville, NC

1d•Onsite

About The Position

The Senior SATCOM Technician is part of a multifunctional team providing Department of Defense Information Network (DoDIN) services through commercial and military satellite communications ground stations. The position supports deployed Department of Defense customers, including National Guard and other special DoD customers, at the Regional Hub Node (RHN) at Fort Bragg, North Carolina. Technical, operational, and functional work includes Tier II operations and maintenance of RHN systems and subsystems. The technician works under the functional and operational supervision of the Station Manager or Assistant Station Manager. The role includes operating and maintaining digital communications satellite subsystems; configuring satellite systems and carriers; testing, monitoring, troubleshooting, and maintaining equipment; and coordinating with commercial and military satellite controllers. Systems and equipment include multiple-frequency time-division multiple access and frequency-division multiple access waveforms, Linux-based systems, and test, measurement, and diagnostic equipment such as spectrum analyzers, power meters, and Fireberd equipment. The position is on-site. The employer describes a challenging yet supportive environment focused on innovation and diversity, with comprehensive benefits, competitive pay, growth opportunities, and retirement options.

Requirements

High school diploma or GED and at least six years of satellite communications configuration experience, or an associate degree or trade school education in Information Technology and at least four years of satellite communications configuration experience.
Current, unexpired CompTIA Security+ CE certification before the hire date.
Minimum active Secret clearance.
U.S. citizenship, as required by the contract.
Ability to obtain GVF SATCOM Professional certification within 10 months of hire.
Ability to obtain Linux/Unix Fundamentals Udemy certification within 30 days of hire.
Obtain CPR certification within six months of hire.

Nice To Haves

Current GVF SATCOM Professional certification.
Expert understanding of fixed satellite communications ground stations.
Regional or Unit Hub Node operational experience.
Strong understanding of Linux/Unix operating systems and command-line operations.
Strong understanding of working in a fully virtualized system.
Strong problem-solving skills and the ability to recommend and implement alternative setups or operations for complex systems.
Detail orientation and ability to handle multiple tasks.
Ability to prepare incident and after-action reports and analysis.

Responsibilities

Operate and maintain the Digital Communications Satellite Subsystem.
Interpret transmission plans and configure carriers on the Master Reference Terminal (MRT).
Examine system configurations to ensure they are properly configured.
Configure, prepare, activate, and test satellite systems according to service requests 24 hours before a mission starts.
Evaluate system performance issues, including availability, utilization, throughput, and latency, using spectrum monitors and other testing equipment.
Plan and execute equipment testing and troubleshooting.
Interface with commercial and military satellite controllers.
Perform operator-level preventive maintenance checks and services (PMCS) on satellite equipment in accordance with technical manuals.
Comply with defined security policies and procedures.
Support Tier I technicians with troubleshooting and issue-resolution assistance.
Resolve reported issues and problems to ensure customer satisfaction.