Sas Technician

Ace Careers Website•Las Vegas, NV

3d•Onsite

About The Position

Ace Parking Management, Inc. dba SAS Access Systems is seeking a Technician responsible for installation, repair, service, maintenance and programming of parking and building access control systems throughout Las Vegas. Parking and access control systems might include revenue control or access control computers and software, IP network programming, barrier gates, card readers, ticket machines, payment machines, intercom systems, CCTV, LPR, counters, EV charging stations, etc. As a Service Technician at Ace Parking, your primary responsibility is to maintain, repair, and service our clients' equipment and systems. You will be a key player in ensuring that our clients receive exceptional service while maintaining profitability for the company. We are seeking an individual who not only possesses technical expertise but also embodies our values of accountability, communication, family, exceptional service, and profitability.

Requirements

Previous experience with IT systems, low voltage wiring and access control systems is required.
Possess knowledge of mechanical maintenance, office computer networking, and MS Windows PC/Server configuration.
Ability to adapt to changing priorities and work independently in a fast-paced environment.

Nice To Haves

Experience working with parking revenue control systems, EV charging stations, or SQL is a plus.

Responsibilities

Take ownership of service requests and ensure they are completed accurately and on time.
Responsible for installation, repair, service, maintenance, and programming of parking and building access control systems throughout Las Vegas.
Parking and access control systems might include revenue control or access control computers and software, IP network programming, barrier gates, card readers, ticket machines, payment machines, intercom systems, CCTV, LPR, counters, EV charging stations, etc.
Communicate clearly and effectively with clients to understand their service needs and provide updates on service progress.
Collaborate with team members and supervisors to share information and resolve issues promptly.
Maintain detailed service records and document all work performed.
Foster a sense of camaraderie and teamwork within the service department.
Support and assist colleagues when needed, promoting a collaborative and family-oriented work environment.
Diagnose equipment issues and perform repairs and maintenance to the highest standards.
Strive to exceed client expectations by delivering exceptional service with a focus on quality.
Use resources efficiently and effectively to maximize profitability.
Identify opportunities for upselling or recommending additional services to clients.