SAP Success Factors EC Specialist

Scotiabank • Toronto, ON

1d • Onsite

About The Position

The SAP SF EC Specialist contributes to the overall success of Global Human Resources Technology, ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. This role ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures. The specialist champions a customer-focused culture, develops a close partnership with user and technology/engineering stakeholders, and provides the overall strategy to operate and enhance SAP SuccessFactors EC. They lead a team to design and implement solutions to meet business requirements and manage the formulation of deployment strategies for projects and business as usual (BAU) activities, ensuring compatibility with existing HR systems. The role supports GHRT teams with the design of SAP SuccessFactors, leading a team of technology experts focused on cross-platform solutions within SFSF. Collaboration with test teams is crucial for timely delivery of quality products/functions, and the specialist troubleshoots issues, contributing hands-on when necessary. Investing in team capabilities through knowledge transfer, training, and mentoring is also a key aspect of this role. The specialist must understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. They independently resolve complex, multi-faceted problems by applying HR and technological knowledge to design methodologies, models, and/or systems solutions. This includes research and analysis, defining user requirements and processes, participating in reengineering HR business process workflows, and liaising with users. Participation in the systems implementation process involves interpreting business requirements into technical specifications, systems analysis, documenting reporting requirements, ensuring integration with existing HR systems, supporting test strategies and cases, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, and providing post-implementation support. Reviewing Quality Assurance (QA) test strategies for assigned projects/initiatives to ensure comprehensive testing is essential. The specialist supports QA testing by analyzing defects to provide clarification on business and technical specifications, define defects needing resolution for implementation, and negotiate defect severity with users. Continuous learning and enhancement of knowledge in Human Resources Information Systems, strategies, policies, industry best practices, regulatory requirements, internal bank processes, and rapidly changing technology are expected to provide effective business solutions. Independent problem resolution to meet business needs, potentially involving rapid prototyping and iterative development, is also a key responsibility. Knowledge of Career Development and structuring employee career progress and development programs is required. The role champions a high-performance environment and contributes to an inclusive work environment.

Requirements

• 3+ years combined SAP SuccessFactors experience; preference Employee Central
• Experience in large scale SAP SuccessFactors implementation projects
• Certification of SAP SuccessFactors in at least one module is a must
• Expertise in MS Excel and PowerPoint.
• Ability to speak Spanish is an asset

Responsibilities

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Develops a close partnership with their user and technology/engineering stakeholders.
• Provides the overall strategy to operate and enhance SAP SuccessFactors EC.
• Leads a team to design and implement solutions to meet business requirements.
• Manages the formulation of deployment strategies for projects and business as usual (BAU) ensuring compatibility with existing HR systems.
• Supports GHRT teams with the design of SAP SuccessFactors.
• Leads a team of technology experts focused on the design of cross-platform solutions within SFSF.
• Works in collaboration with the test teams to ensure timely delivery of quality products/functions consistent with the business needs and priorities of Global HR.
• Troubleshoot when problems arise and contribute to their resolution in a hands-on manner when necessary.
• Invests in team capabilities by providing knowledge transfer to team members, planning appropriate training, and mentoring to ensure the highest standards.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Independently resolve complex, multi-faceted problems to meet the business needs, by applying their HR and technological knowledge to the design of methodologies, models, and/or systems solutions.
• Conducts research and analysis, accurately and clearly defining user requirements and processes, participating in the reengineering of the HR business process workflows, and liaising with the users.
• Participate in the systems implementation process by interpreting business requirements into technical specifications, systems analysis, documenting detailed reporting requirements, ensuring integration with existing related HR systems, support the development of test strategies and test cases, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, and providing post-implementation support.
• Participate in the review of Quality Assurance (QA) test strategies for assigned projects/initiatives to ensure the planned testing is comprehensive and consistent with the business requirements.
• Support QA testing by analyzing defects to provide clarification of business requirements, provide clarification of technical specifications, define which defects need to be resolved for implementation, and negotiate the severity classification of defects with the user.
• Continually acquire and enhance knowledge of Human Resources Information Systems, strategies and policies, industry best practices and methodologies, regulatory requirements, internal bank processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines and understanding how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Independently resolve problems to meet the business needs.
• This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created.
• This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users.
• Knowledge of Career Development and how individuals manage their careers within and between organizations.
• Able to structure the career progress of employees and prepare programs for individual development.
• Champions a high-performance environment and contributes to an inclusive work environment.

Benefits

• Diversity, Equity, Inclusion & Allyship
• Accessibility
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed