SAP P2S Production Support Analyst (Hybrid)

RTX•Charlotte, NC

21h•Hybrid

About The Position

The SAP P2S Production Support Analyst is responsible for supporting, enhancing, and optimizing end‑to‑end Plan‑to‑Sustain processes within SAP S/4HANA. The role partners closely with business functions across procurement, production, maintenance, supply chain, and manufacturing operations to deliver high‑quality solutions, drive continuous improvement, and ensure system stability. This position requires strong business acumen, deep SAP expertise, and the ability to communicate effectively across technical and non‑technical teams. This is a hybrid-based position at one of Collins’ major facilities.

Requirements

University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
Must be a U.S. Citizen.
Ability to travel approximately 25–50%
Experience with SAP.

Nice To Haves

Strong functional knowledge of SAP Plan‑to‑Sustain (P2S) processes in S/4HANA, including Production Planning (PP), Manufacturing Execution, Materials Requirements Planning (MRP), Plant Maintenance / Enterprise Asset Management (EAM), Quality Management, and Aftermarket/MRO operations.
Hands‑on experience with SAP S/4HANA capabilities such as Master Data (BOMs, Routings, Work Centers), MRP Live, PP/DS, Shop Floor Control, Maintenance Orders, Technical Objects (Equipment and Functional Locations), Notifications, and integration with QM and Warehouse Management.
Experience supporting or migrating legacy systems to SAP S/4HANA in discrete manufacturing, MRO, or sustainment environments.
Professional certifications strongly preferred, such as: – APICS (CPIM, CSCP) – ISM (CPSM, C.P.M.) – IIBA (CBAP, CCBA) – SAP Certified Associate – S/4HANA Production Planning & Manufacturing (C_TS422), S/4HANA Asset Management, or S/4HANA Quality Management – Other equivalent industry credentials.

Responsibilities

Collaborate with stakeholders across procurement, supply chain, and manufacturing to gather, interpret, and refine functional and technical requirements.
Translate business needs into robust SAP solution designs, functional specifications, and configuration documents leveraging SAP best practices and emerging industry trends.
Contribute as both a Business Analyst and Technical Lead on large programs.
Lead small‑to‑medium initiatives, serving simultaneously as Project Manager, Business Analyst, and Technical Lead.
Own or support the full testing lifecycle: developing test strategies, managing test data, creating test scripts, executing tests, resolving defects, and driving user acceptance testing (UAT).
Develop and deliver end‑user documentation, job aids, and training materials to support project implementations and organizational change management.
Coordinate effectively with technical teams across onshore and offshore resources to ensure integrated, high‑quality deliverables.
Provide Level 3 production support for complex incidents, system defects, and enhancement requests.
Analyze new work requests and provide accurate effort estimates, timelines, dependencies, and resource needs.
Apply Lean principles and structured problem‑solving methodologies to identify process improvements, resolve issues, and design efficient solutions.
Demonstrate deep skill in business analysis best practices, SAP configuration, and solution architecture across P2S process areas.
Communicate clearly and effectively with stakeholders at all levels, bridging the gap between business processes and technical capabilities.
Maintain a continuous improvement mindset while working in a dynamic, fast‑paced environment with multiple priorities.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child, and elder care services.
Teladoc Medical Experts, second opinion program.
Annual short-term and/or long-term incentive compensation programs.