SAP NS2 Digital Adoption Platform Builder - Active TS SCI with Polygraph
About The Position
This role involves developing interactive overlays and in-application experiences to guide users through complex processes and help them successfully complete tasks within SAP and other web applications. Solutions such as walkthroughs, tooltips, notifications, surveys, contextual guidance, workflow automation, and self-service resources will be built and configured to support onboarding, training, process changes, and ongoing adoption. The builder will use application elements, DOM selectors, JavaScript, and conditional logic to create experiences that respond to user actions and location within an application. These experiences will be tailored based on user roles, behaviors, application states, and business requirements, and tested across browsers, applications, and scenarios to ensure proper function. The role also includes troubleshooting and maintaining published experiences as underlying applications evolve, and contributing reusable components, development standards, naming conventions, and governance practices for consistent implementation at scale.
Requirements
- Proven expertise in developing web-based user experiences and automation.
- Strong hands-on experience with JavaScript, HTML, CSS, and the browser Document Object Model.
- Deep understanding of how web applications are structured and how to identify, interact with, and manipulate DOM elements.
- Ability to use selectors, browser developer tools, and web automation techniques to troubleshoot application behavior and solve complex technical challenges.
- Understanding of how user roles, behaviors, application states, and business processes influence user experience.
- Ability to translate business requirements and user needs into intuitive, contextual solutions.
- Strong analytical problem-solving skills.
- Attention to detail.
- Ability to collaborate with technical and non-technical stakeholders.
- Active TS SCI Polygraph clearance.
- Must be a U.S. citizen.
Nice To Haves
- Experience with SAP.
- Familiarity with UX/UI Design Principles.
- Knowledge of Accessibility Standards.
- Experience with Responsive Web Design.
- Understanding of Instructional Design.
- Experience with Business Requirements Analysis.
- Proficiency in Technical Troubleshooting.
- Experience with Stakeholder Collaboration.
- Knowledge of Development Standards, Reusable Components, Naming Conventions, and Governance Practices.
- Experience with Solution Documentation.
- Familiarity with Business Process Analysis.
- Experience with Digital Adoption Platforms like WalkMe.
Responsibilities
- Develop interactive overlays and in-application experiences that guide users through complex processes.
- Build and configure solutions like walkthroughs, tooltips, notifications, surveys, contextual guidance, workflow automation, and self-service resources.
- Use application elements, DOM selectors, JavaScript, and conditional logic to create responsive user experiences.
- Tailor experiences based on user roles, behaviors, application states, and business requirements.
- Test experiences across browsers, applications, and scenarios.
- Troubleshoot and maintain published experiences as underlying applications evolve.
- Contribute reusable components, development standards, naming conventions, and governance practices.
Benefits
- SAP North America Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
