SAP Junior Analyst (Navy ERP)

Woodgrove Solutions LLC • Vienna, VA

5d • $90,000 - $150,000 • Hybrid

About The Position

Provides frontline help desk triage and direct operational support for end-users including command logistics personnel, purchase cardholders, travelers, and procurement officers, encountering labor distribution, timekeeping, internal project funds processing issues, resolving basic transactional blocks and purchase order anomalies.

Requirements

• Minimum of one (1) year of direct hands-on experience with Navy ERP.
• Bachelor's Degree from an accredited institution. (Two additional years of relevant experience may substitute for the degree).
• Practical familiarity with Navy ERP labor scheduling, timekeeping, funds distribution screens and T-codes, procurement workflows, purchase orders, or travel accounting entries.
• Confirmation of U.S. Citizenship and status of active DoD Tier 3 (Secret) adjudication in DISS.
• Ability to support the 20% onsite cadence at client site in Northern Virginia.
• High proficiency with Microsoft Office (Excel, Word, PowerPoint), Microsoft Visio, and Microsoft Teams.

Nice To Haves

• Experience or familiarity with business process automation tools (Power BI, Power Automate, and emerging enterprise AI technologies) is highly desired.
• Potential for limited travel.

Responsibilities

• Monitor and manage the incoming support ticket queue; log issues thoroughly into the Issue Log within strict Service Level Agreements (4-hour response standard).
• Log, track, and manage tickets submitted to the help desk; provide prompt, courteous, and accurate technical advice.
• Resolve routine labor cost distribution errors, process timesheet defaults, and assist users with Personnel Number (PERNR) updates.
• Deliver virtual one-on-one troubleshooting (via Microsoft Teams) to guide end-users through standard SAP accounting transactions.
• Conduct initial root-cause analyses and escalate unresolved or systemic defects to Mid-Level and Senior Analysts.
• Correct routine purchase order (PO) discrepancies, guide users through goods receipt and acceptance validations, and resolve basic WAWF/DMLSS staging mismatches.
• Support command personnel with basic travel disbursement errors and accounting posting validations.
• Assist in updating frequently asked questions (FAQs) and standard quick-reference job aids.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level