SAP iXp Intern - UA Content Designer [Vancouver]
About The Position
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact. The Data & Analytics Design team is looking for motivated individuals to design and write help content, UX copy, and other user assistance content offerings within our data and analytics cloud services. Our global design team is constantly in pursuit of fresh innovations with the most user-friendly and modern cloud and AI native experiences. Ideal candidates are data-driven in their work, strive to truly understand the needs of our users, and are excited to collaborate with our UX designers to craft a more usable journey through our products. Initiative and creativity are key, as is the ability to balance detailed writing work with strategic, long-term thinking. You empathize with the user and use your writing to help them accomplish their goals.
Requirements
- A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
- Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
- Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
- A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative.
- Bachelor’s degree in Technical Communication, Human Computer Interaction, UX Design, Computer Science, or other related field
- Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.
- Excellent level of English (written and spoken)
- Proven excellent communication skills in English (spoken and written)
- Proven ability to work both independently and collaboratively with all levels of an organization
Nice To Haves
- Keen interest in new technologies (agentic AI, knowledge of HTML, XML, JavaScript, or any programming languages is an advantage)
- Familiarity with AI tools and prompting techniques to support UX writing, content design, or documentation workflows (for example, using AI agents to draft, iterate, or explore copy variations)
- Ability to analyze the learning needs of diverse user groups
- Knowledge of information architecture concepts
- Willingness to quickly acquire knowledge in new areas and adapt to change in an agile product development process
- Team player who seeks solutions to problems and can quickly translate ambiguity to clarity and action
Responsibilities
- Research, map, and validate user journeys for our products with an emphasis of how language can increase adoption and improve onboarding
- Create help documentation (both text and multimedia) in close collaboration with UX designers, agile development teams, product managers, and other stakeholders
- Write UI texts and other UX copy to enhance the usability of our products
- Define terminology that’s simple, consistent, and conforms to industry standards
- Proofread and edit content for usability, readability, and linguistic correctness
- Ensure that all deliverables are of high quality, adhere to standards and guidelines, and use a style and tone appropriate for the target group and market
- Collaborate with members of a globally distributed product development team
- Participate in cross-department initiatives to improve tools, processes, and content
- Adopt a data-driven approach to your work
- Act as an advocate for an excellent user experience
Benefits
- Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
- Paid internship program
- Personalized mentoring, coaching, and career development support.
- Endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions.
- Limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
