SAP iXp Intern - Data and Platform, Technical Support [Vancouver]
About The Position
The SAP Internship Experience Program (iXp) is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact. In this role, you will investigate and resolve critical system issues for Enterprise level Fortune 500 companies, analyze complex, real-world, unique problems, often working in production environments, and experience the satisfaction of delivering solutions to customers that make their businesses run simpler and better. You will also meet, work, and talk with colleagues and customers from all around the world, and master SAP software used by industries, governments, and multinational companies globally.
Requirements
- A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
- Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
- Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
- A growing foundation in business acumen and emerging technologies — especially artificial intelligence — paired with a results-oriented approach and the courage to take initiative.
- Bachelor’s degree in Computer Science or a relevant field; Master’s degree preferred.
- Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program.
- Excellent English communication skills (written and spoken).
- Excellent diagnostic and technical analysis skills.
- Strong team player and collaborative mindset for a global team.
- Enjoy working directly with customers through phone, chat, screensharing and case management system.
Nice To Haves
- Prior customer service or customer support experience preferred.
- Databases (SAP HANA, Oracle, DB2, SQL Server, MySQL, etc.)
- Operating systems (Windows Server, Linux, command line interface)
- Data communications and networking (HTTP, TCP/IP, DNS)
- RESTful web services and JSON
- Security and Authentication technologies such as SAML, Kerberos, SSL, and SSO.
- Experience with SAP ERP Systems would be beneficial
Responsibilities
- Investigate and resolve critical system issues for Enterprise level Fortune 500 companies
- Analyze complex, real world, unique problems; often working in production environments
- Deliver a solution to customers that makes their businesses run simpler and better
- Meet, work and talk with colleagues and customers from all around the world
- Master SAP software that is being used by industries, governments, and multinational companies around the globe
Benefits
- Paid internship program
- Constant learning, skill growth
- Great benefits
- Team that wants you to grow and succeed
- Personalized mentoring, coaching, and career development support
- Hands-on learning experience
- Endless learning resources
- Future-ready skills from a variety of virtual, in-person, and hybrid learning sessions
- Limited benefits for employees hired into hourly or like roles subject to applicable plan/policy terms.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
