SAP iXp Intern - Cloud ERP Solution Adoption Business Analyst

SAP • Toronto, ON

9d • Hybrid

About The Position

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact. The goal of the Adoption Office Team is to set up scalable adoption capabilities and support Customer Success Management (CSMs) globally with driving customer renewals, adoption, expansion/upsells, and customer references. The focus of this internship will be to learn about the different core dimensions of what it means to build a Customer Success organization. The intern will be able to develop knowledge and capabilities in the following areas: SAP S/4HANA Cloud and Digital Supply Chain Solutions, as well as Data Insights, Analytics, Customer Success Strategy and Operations.

Requirements

• Currently pursuing or completed a degree (Bachelor’s, Master’s) in Business Administration, Marketing, Economics, Management Information System (MIS) or Business Technology Management (BTM).
• Business fluent in English. Additional language is a plus.
• The candidate must have a combination of technical and business experience.
• The candidate should be a team player, with a self-starter attitude and the ability to work with minimal direction.
• Good communication/writing and organization skills are important.
• The candidate should be able to synthesize and analyze large quantities of data, whilst showing a creative and pragmatic approach to problem solving.
• Above all, they should be passionate about technology and business.

Nice To Haves

• Strong Relationship/Interpersonal skills
• Data Analysis
• Excel
• Understand and code in Python
• Data Management
• Detail Oriented
• Curious
• Demonstrated Self Starter
• Strong written communication skills (email, PPT, case studies)
• Strong verbal communication skills
• Strong organizational skills
• Business Acumen
• Consultative Skills
• Strong collaboration skills
• Demonstrated previous experience in the above areas.
• Previous SAP experience is an asset

Responsibilities

• Build data reports, dashboards on SAP Analytics Cloud, and ad hoc data analysis tasks
• Prepare and deliver accurate, up‑to‑date data insights for recurring strategic cadence calls
• Present findings and use data to actively engage stakeholders to collect feedback, drive action items, and ensure clear ownership of next steps
• Analyze and communicate the impact of customer engagement initiatives to support customer adoption and informed decision‑making
• Develop Metrics standard to drive usage and consumption for Cloud Solutions
• Collect, clean and process large quantities of data
• Navigate through different data tools to ensure delivered business outcomes
• Develop tools and SOP to help scale and increase business insights
• Collaborate across teams to deliver information, resources, and best practices
• Engage and align with Customer Success Partners, Product and Solution Managers, Marketing and Analytics Teams
• Own the end‑to‑end readiness of strategic decks, ensuring all required inputs are incorporated and finalized ahead of key meetings
• Customer Tracking
• Data management and analytics
• Adoption Campaign Impact Tracking
• Customer Relationship Management
• Customer Engagement Meeting Asset Creation

Benefits

• Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
• Paid internship program
• Potential for extension
• Personalized mentoring, coaching, and career development support
• Hands-on learning experience
• Endless learning resources
• Future-ready skills from a variety of virtual, in-person, and hybrid learning sessions
• Limited benefits for employees hired into hourly or like roles subject to applicable plan/policy terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree