SAP Business Process Analyst

Mitsubishi Heavy Industries, Ltd.

About The Position

The SAP Business Process Analyst drives operational efficiency and system effectiveness by leading business process and SAP system improvements across the organization. This role partners closely with Operations, Manufacturing, and IT teams to translate business needs into sustainable process and system solutions and ensure successful end-to-end implementation.

Requirements

Bachelor’s degree in Engineering, Information Systems, Business, Operations Management, or a related field preferred.
Strong understanding of end-to-end business processes in an operational or manufacturing environment.
Hands-on experience working with SAP ECC and/or S/4HANA across functions such as manufacturing, planning, repair, supply chain, or logistics.
Experience leading or supporting SAP implementations, enhancements, or process standardization initiatives.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Experience developing process documentation, SOPs, and training materials.
Strong facilitation, communication, and stakeholder management skills.

Nice To Haves

Lean, Six Sigma, or continuous improvement experience is a plus.

Responsibilities

Lead process improvement initiatives with a strong emphasis on SAP-enabled solutions across operational, manufacturing, and support functions.
Partner with Operations teams to understand current-state processes, identify gaps, and define future-state process and system requirements.
Collaborate with IT and SAP functional teams to translate business requirements into system designs, enhancements, configurations, and technical solutions.
Manage a portfolio of process and system improvement initiatives, including scope definition, prioritization, timelines, dependencies, and delivery commitments.
Drive end-to-end implementation of approved improvements, including solution design, build coordination, testing, deployment, and post-go-live stabilization.
Serve as a process and SAP subject matter expert (SME) to ensure alignment between business needs, system capabilities, and standard processes.
Facilitate cross-functional workshops to align stakeholders, resolve issues, and drive timely decisions.
Develop and maintain process documentation, workflows, SOPs, and work instructions to support standardization and sustainability.
Create and deliver training materials and conduct user training to support adoption of new processes and SAP functionality.
Mentor and coach Operations team members to build SAP and process expertise within the organization.
Support change management activities by communicating impacts, risks, and benefits of process and system changes.
Assist in defining and tracking KPIs to measure process performance, system effectiveness, and realized benefits.
Monitor post-implementation performance and drive continuous improvement actions.