SAP Basis and Unix Admin

BMO•Toronto, ON

5d•Onsite

About The Position

This role is for an SAP Basis and Unix Administrator with typically 7-10 years of work experience in IT or a business environment. The position requires a BS/BA or MBA/MS in computer science, engineering, information systems, math, or business. The administrator will be responsible for installing, monitoring, and upgrading Unix systems and cluster environments (REDHAT, LINUX) within the SAP landscape. Key responsibilities include configuring firewalls, network security, applying patches, and managing TCP/IP and SSH for secure access. The role also involves using Shell, Python, or Perl scripting for automation, hands-on experience with Fiori and S/4 on HANA, and HANA Database administration. Managing storage, implementing backup/restore procedures, disaster recovery, and high availability are crucial. The administrator will maintain multiple SAP instances (development, test, training, production), install and configure SAP Fiori Applications, and troubleshoot/upgrade them. Daily operational activities include object transports, setup/configuration, SAP monitoring, troubleshooting, performance tuning, and problem resolution. A strong understanding of SAP Landscape (NetWeaver, S/4HANA) and underlying databases (HANA, DB2, SQL Server) is essential. Experience working in AWS cloud is an added advantage. The role requires deep technical proficiency, strong verbal and written communication, collaboration, analytical, problem-solving, influence, and data-driven decision-making skills. The position involves 24/7 monitoring, service restoration, change management, and day-to-day activities to ensure mission-critical SAP systems meet business service levels. This includes monitoring and ensuring service restoration of infrastructure, applications, and security, while meeting service level agreements. The role provides Help/Service Desk support, coordinates Incident Management, deploys changes to production, and engages third-party providers during incidents. Immediate response to production program or system problems is required. The administrator will deploy, implement, and provision applications and infrastructure according to deployment plans and build guides. The role provides technical expertise and oversight on the production floor, understanding full process requirements (compliance, equipment, regulatory) to resolve production issues. It involves managing complexity across business value, technology, and interaction models, recommending and implementing solutions, identifying emerging issues, and conducting independent analysis. Establishing strong relationships within IT and business units is key for collaboration. Performance monitoring and issue resolution are ongoing. The role participates in regulatory inspections and works with operations personnel to improve production and equipment reliability and compliance. It provides end-to-end technology support, including computer, applications, network, and storage, along with root-cause analysis. The administrator will drive new processes, systems, technology, and operations to enhance performance, with flexibility to align with project requirements. Proactive system performance monitoring and identification of operational improvements are expected to ensure smooth customer and business partner delivery. Support for deployment activities and management of implementation issues to resolution are part of the role. Initial triage, investigation, and ensuring fast turnaround times on issue/incident resolution are critical. Monitoring technical infrastructure, applications, and business transactions through automated systems is required. Collaboration and engagement across the bank are necessary, understanding organizational interactions and complexity. Identifying opportunities to strengthen operational capability, such as sharing expertise, mentoring, and building communities of practice, is encouraged. Staying abreast of industry trends through professional associations and continuous learning is important. The role provides specialized consulting, analytical, and technical support, working independently and handling non-routine situations. Broader work or accountabilities may be assigned as needed.

Requirements

Typically, 7 -10 years of work experience in IT or business environment and/or BS/BA or MBA/MS in computer science, engineering, information systems, math or business.
Install, monitor, and upgrade Unix systems, cluster environments (REDHAT, LINUX) In SAP landscape.
Experience in configuring firewall & Network security Configurations, Policies and apply patches, TCP/IP, and SSH for secure access.
Use Shell, Python, or Perl scripting to automate routine tasks and improve efficiency.
Hands on experience with Fiori and S/4 on HANA and HANA Database administration.
Manage storage and implement backup/restore procedures, disaster recovery and high availability.
Be responsible for maintaining multiple SAP instances that comprise the SAP environment (development, test, training and production).
Be responsible for installing and configuring SAP Fiori Applications; Troubleshoot and upgrade Fiori Apps as required.
Executing daily operational activities related to the SAP Environment including object transports, setup/configuration, operational SAP monitoring, troubleshooting and error handling, performance/tuning and problem determination/resolution.
Understanding of SAP Landscape (NetWeaver, S/4HANA) and underlying databases (HANA, DB2, SQL Server).
Technical and/or business functional knowledge of systems, tools, timing, and dependencies.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.
Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.
Manages complexity across business value, technology and interaction models.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Conducts independent analysis and assessment to resolve strategic issues.
Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.
Monitors and tracks performance and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Participates in both internal and external regulatory inspections.
Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Collaborates and engages with the appropriate areas across the bank.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Provides specialized consulting, analytical and technical support.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.

Nice To Haves

Experience working in AWS cloud would be an added advantage.

Responsibilities

Install, monitor, and upgrade Unix systems, cluster environments (REDHAT, LINUX) In SAP landscape.
Configure firewall & Network security Configurations, Policies and apply patches, TCP/IP, and SSH for secure access.
Use Shell, Python, or Perl scripting to automate routine tasks and improve efficiency.
Hands on experience with Fiori and S/4 on HANA and HANA Database administration.
Manage storage and implement backup/restore procedures, disaster recovery and high availability.
Be responsible for maintaining multiple SAP instances that comprise the SAP environment (development, test, training and production).
Be responsible for installing and configuring SAP Fiori Applications; Troubleshoot and upgrade Fiori Apps as required.
Executing daily operational activities related to the SAP Environment including object transports, setup/configuration, operational SAP monitoring, troubleshooting and error handling, performance/tuning and problem determination/resolution.
Monitors, restores service, changes, supports, and handles day-to-day activities 7/24 required to run the mission critical SAP systems for the company ensuring business service levels are met and environments are managed.
Monitors and ensures service restoration of infrastructure, applications (online and offline), and security, while meeting service level agreements.
Provides the Help/Service Desk support, as well as coordinates and facilitates Incident Management, deploys changes to the production environment, and engages 3rd party providers contracted to the Bank during an incident.
Provides immediate response to production program or system problems.
Deploys, implements, provisions applications and infrastructure per deployment plans and infrastructure build guides.
Provides technical expertise and oversight on the production floor, understanding the full process requirements (compliance, equipment, regulatory) in order to best understand and resolve production issues.
Manages complexity across business value, technology and interaction models.
Recommends and implements solutions based on analysis of issues and implications for the business.
Identifies emerging issues and trends to inform decision-making.
Conducts independent analysis and assessment to resolve strategic issues.
Establishes deep relationships at all levels within IT and business units, to effectively collaborate in business strategy.
Monitors and tracks performance and addresses any issues.
Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
Participates in both internal and external regulatory inspections.
Works with other operations personnel to develop and implement the counter-measures necessary to improve production and equipment reliability as well as the compliance posture of the team.
Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc.
Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables.
Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery.
Supports deployment activities, managing implementation issues to resolution.
Provides initial triage, investigation and ensures fast turnaround times on issue/incident resolution.
Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment.
Collaborates and engages with the appropriate areas across the bank.
Develops an understanding of organizational interactions and complexity to engage with the appropriate matrix areas.
Identifies opportunities to strengthen the operational capability, such as sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.
Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
Provides specialized consulting, analytical and technical support.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.