SAP Basis Administrator

PetSmart•Phoenix, AZ

2d•Hybrid

About The Position

The SAP Basis Administrator manages, maintains, and optimizes PetSmart’s SAP technical landscape across ECC, S/4HANA, BW, CPI, BTP, Solution Manager, and related systems. The role performs Basis administration activities and is responsible for ensuring stable, secure, available, and high-performing SAP environments. It is based at PetSmart’s Phoenix Home Office and requires working in the office at least four days each week; associates may work up to one remote flex day in a standard week with leader approval. Visa sponsorship is not available for this role. The administrator designs and maintains SAP landscapes, carries out system copies, refreshes, upgrades, and patching, and supports integration with external systems and cloud platforms. The role monitors and tunes system and database performance, implements health checks and automation, oversees users and authorizations, and manages security and audit compliance. It also develops disaster recovery and backup strategies, performs restores, and tests disaster recovery readiness. The position calls for collaboration and face-to-face interaction with colleagues, leaders, and clients. On-site work supports access to leaders, cross-functional partners, and resources for timely decisions and results. PetSmart notes that the listed duties are not exhaustive and that it may change or assign additional duties.

Requirements

Bachelor’s degree in computer science or a related field.
Seven years of hands-on SAP Basis Administration experience.
Experience with SAP installations, system copies, kernel upgrades, and performance tuning.
Expertise in database administration, primarily HANA and Oracle.
Experience with SAP Enterprise Cloud Services and SAP RISE methodology.
Deep understanding of SAP HANA architecture, backup and recovery, and performance optimization.
Experience managing SAP cloud solutions, including certificates, outages, and SLAs.
Familiarity with Linux and Windows operating systems.
Familiarity with high-availability and failover setups using clustering and load balancing.
Excellent problem-solving and troubleshooting abilities.
Excellent communication and interpersonal skills.
Strong leadership and project management skills.

Nice To Haves

SAP HANA or SAP OS/DB Migration certification.
Experience with SAP S/4HANA on-cloud deployments or migrations.
Experience with automation and monitoring tools, such as Solution Manager and SAP Cloud ALM.
Experience with SAP Business Data Cloud and SAP Datasphere.
Exposure to SAP security and GRC integration.

Responsibilities

Design, implement, and maintain SAP system landscapes, including ECC, BW, Enterprise Portal, Solution Manager, GRC, SLT, BTP, S/4HANA, SAP CAR, SuccessFactors, and Cloud ALM.
Plan and execute SAP system copies, refreshes, upgrades, and patching.
Ensure integration with external systems and cloud platforms, including Azure, AWS, GCP, and BTP.
Monitor and tune system performance, including database, memory, and job performance.
Implement proactive health checks and automation to reduce downtime.
Oversee user administration, roles, and authorizations.
Ensure compliance with IT security and audit standards, such as SOX.
Develop and manage disaster recovery plans, backup strategies, and system restores.
Validate disaster recovery readiness through regular testing.

Benefits

Pet-friendly workplace, including an on-site dog park.
On-site community events, including pet adoption days, seasonal celebrations, family events, art events, and holiday festivals.
On-site gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces.
On-site café serving breakfast, lunch, and snacks.
On-site childcare facility providing early education.
Paid volunteer opportunities.
Print Center and Business Services.
Dry cleaning services.
Mother’s rooms.
Sustainable infrastructure.