SAP AI Customer Adoption Expert Advisor (US or Canada)

SAP•Houston, TX

10d•Hybrid

About The Position

The SAP Customer Value Group accelerates enterprise AI transformation on SAP Business Technology Platform (BTP). As an AI Customer Adoption Advisor, you guide customers from early AI exploration to scalable adoption. You combine technical depth, architecture expertise, and strong customer‑facing skills to help organizations translate modern AI capabilities into measurable value. The BTP Adoption and Consumption Center team within SAP Customer Value Group drives adoption and consumption of BTP solution portfolio at scale by offering strategic adoption advisory, technical expertise and best practices for our customers. Our global experts bring proactive and reactive guidance, accelerate innovation, and embed thought leadership into customer-facing engagements.

Requirements

10+ years in AI/ML engineering, application development, or technical advisory roles.
Hands-on experience with SAP Build. (Complementary skills such as SAP Integration Suite knowledge is a plus.)
Experience designing AI architectures and building prototypes.
Background in cloud or enterprise platform environments; SAP BTP experience is a plus.
Exposure to SAP Line of Business and Industry solutions, and the accelerated value that AI can deliver to enhance these scenarios.
Bachelor’s or Master’s in Computer Science, Engineering, or related field.
Strong Python proficiency.
Experience with REST/event-driven APIs.
Hands-on experience with vector databases.
Familiarity with RAG patterns, agentic workflows, and enterprise AI system designs.
Ability to communicate complex technology in clear business terms.
Strong storytelling, facilitation, and executive engagement capabilities.
Strategic thinking, curiosity, and a collaborative mindset.
Passion for innovation and guiding customers through AI transformation.

Nice To Haves

Complementary skills such as SAP Integration Suite knowledge is a plus.
SAP BTP experience is a plus.
Knowledge of SAP BTP tools (SAP AI Core, SAP Build, Integration Suite, HANA Cloud) preferred.

Responsibilities

Drive AI adoption across SAP BTP—from value framing to architecture and prototype development.
Deliver workshops, guidance, and hands-on assets that translate technology into business outcomes.
Support customers through experimentation and transition into production-ready AI solutions.
Design enterprise AI scenarios using RAG patterns, agentic workflows, and SAP BTP services.
Deliver scalable enablement through 1:1 and 1:many programs.
Feed customer insights into SAP’s AI and BTP product roadmap.