Sanitation QA Technician FS

GRUPO EULEN USA•Miami, FL

About The Position

The Cleaning Quality Assurance Technician ensures all cleaning and maintenance tasks meet the highest standards of cleanliness, safety, and efficiency. This role involves conducting inspections, providing feedback, ensuring compliance with company policies, and assisting in staff training to maintain exceptional janitorial service quality. This position requires traveling from a specific miles radius to different offices. Schedule: This position is part-time at 20-30 hours a week, within 3 to 4 days a week.

Requirements

High school diploma or equivalent (certifications in janitorial services or quality control are a plus).
Proven experience in janitorial, custodial, or facility maintenance roles.
Proficiency in Microsoft Office (Excel, Word, Outlook) for reporting and documentation.
Strong organizational, time management, and multitasking skills.
This position requires traveling within the area assigned, around 70%. The incumbent will need a vehicle.
This position requires the incumbent to be able to speak and understand, hear, and comprehend the English language, be able to lift approximately 25 pounds and have a neat and professional appearance. Must be able to stand, bend, and walk for extended periods.

Nice To Haves

Prior experience in quality control, inspections, or supervisory roles preferred.
Bilingual (English/Spanish) preferred.

Responsibilities

Conduct regular inspections of facilities to ensure compliance with cleanliness and quality standards.
Recommend processes and areas of improvement to enhance cleaning efficiency and effectiveness.
Report deficiencies and ensure corrective actions are implemented promptly.
Address and resolve client concerns regarding cleaning quality in collaboration with the Operations team.
Maintain strong communication with clients to ensure satisfaction and service excellence.
Ensure adherence to company policies, health and safety regulations, and industry standards.
Maintain detailed inspection records, findings, and corrective action plans.
Prepare quality control reports for management review.
Assist in training janitorial staff on proper cleaning techniques, equipment usage, and quality expectations.
Monitor equipment functionality, report malfunctions, and coordinate repairs with the Operations team.
Ensure adequate stock of cleaning supplies and recommend improvements in product usage.