Sampler Sales Rep

Hilton Grand Vacations•Wisconsin Dells, WI

About The Position

Hilton Grand Vacations is seeking a dynamic Sampler Sales Rep to work with prospective clients and help couples and families enjoy vacations. The role focuses on educating guests about and selling vacation introductory packages, completing vacation program agreements, making presentations, and gathering feedback about Hilton VIP products and presentations. The position requires meeting success metrics, resolving complex customer service issues, and adapting to a fast-paced environment. The company describes its culture as fun and encouraging and offers training and benefits. This is an equal opportunity employer that provides reasonable accommodations for applicants and employees with disabilities.

Requirements

  • High school degree/GED or higher.
  • At least 5 years of customer service experience.
  • 1–3 years of sales experience required.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

  • 3 or more years of sales experience preferred.
  • Previous experience in branded vacation ownership preferred.

Responsibilities

  • Educate guests about and sell vacation introductory packages.
  • Complete vacation program agreements in accordance with the rules.
  • Make required presentations to guests.
  • Survey guests who have toured and gather their thoughts about Hilton VIP products and presentations.
  • Meet and maintain success metrics for the role.
  • Resolve complex customer service issues.
  • Adapt to changes in a fast-paced environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Paid Time Off (PTO) program
  • Travel benefits
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