Sample Management Supervisor

SPL•North Reading, MA

2d•Onsite

About The Position

At SPL, the work you do matters. Our teams provide trusted energy and environmental testing and measurement solutions that protect communities, support critical infrastructure, and safeguard the environment. With a nationwide footprint and opportunities to grow across multiple locations and disciplines, SPL is a place where you can build a meaningful career and make a real-world impact. We're looking for an experienced, hands-on Sample Management Supervisor to lead daily sample receiving and log-in operations at our environmental laboratory in Reading, PA. In this role, you'll lead the accurate, timely, and compliant receipt, log-in, documentation, tracking, distribution, storage, and disposal of environmental samples. You'll supervise sample management personnel, maintain chain-of-custody, quality, and accreditation requirements, and coordinate across laboratory departments to keep samples moving efficiently. The ideal candidate brings strong people-management skills, close attention to detail, and a record of improving workflow, accuracy, and service in a high-volume operation.

Requirements

High School Diploma or equivalent required
2+ years of supervisory or team leadership experience within a laboratory, technical, sample management, or other regulated environment, including demonstrated success leading teams and improving high-volume operations
Working knowledge of chain-of-custody procedures, sample receiving and log-in workflows, and laboratory quality, regulatory, or accreditation requirements
Experience with Laboratory Information Management System (LIMS) and reviewing sample-intake records for accuracy
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer applications

Nice To Haves

Associate's or Bachelor's Degree in a science-related field preferred

Responsibilities

Lead day-to-day sample receiving and log-in operations establish clear expectations, assign work, and ensure reliable coverage
Oversee the receipt, condition verification, log-in, labeling, documentation, routing, storage, retrieval, and disposal of incoming samples
Ensure strict adherence to chain-of-custody procedures, laboratory quality systems, client requirements, and applicable regulatory and accreditation standards
Review sample-intake records and LIMS entries for completeness and accuracy, and resolve discrepancies, hold-status issues, and sample-priority concerns
Monitor sample volume, departmental capacity, turnaround-time performance, and key performance indicators; adjust staffing and workflows as needed
Manage employee scheduling, timekeeping, work assignments, and resource allocation to maintain adequate coverage and balanced workloads
Coach and develop employees, provide timely performance feedback, conduct formal evaluations, and address performance or accountability concerns
Lead training, cross-training, and competency development to strengthen team capability and operational consistency
Partner with various internal teams, leadership, and departments to coordinate sample handoffs, remove bottlenecks, and resolve non-conformances
Use operational data and root-cause analysis to improve accuracy, efficiency, customer service, and throughput, and provide hands-on intake or log-in support when needed
Perform additional duties and support cross-functional initiatives as assigned