Sample Librarian

MillerKnoll•Washington DC, DC

About The Position

The Sample Librarian fills and maintains memo samples, keeps inventory levels current, and helps ensure clients receive requested samples as quickly as possible. The role also maintains the textile area, including displays and pricing, on the showroom floor. It is a fast-paced position that involves being on your feet most of the day. The position reports to the Showroom General Manager and supports clients and sales associates with sample requests, pricing, product identification, and related showroom needs. It also handles showroom shipping and receiving, maintains marketing and sales materials and supplies, and helps maintain the showroom’s appearance and client experience.

Requirements

  • Bachelor’s degree required.
  • 1–2 years of experience working in a retail, design, or showroom environment.
  • Ability to multitask.
  • Excellent written and verbal communication skills.
  • Ability to do some lifting, up to 20–50 lbs.
  • Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

  • Fill sample requests and order missing samples for clients.
  • Maintain sample room inventory, keep inventory levels current, and order samples.
  • Maintain the fabric area on the showroom floor by merchandising fabrics, creating displays, hanging new items, and removing discontinued items.
  • Maintain the textile price list and record changes.
  • Maintain shopping bags, pencils, and memo pads; keep the sales floor stocked and reorder supplies when needed.
  • Handle client and sales associate requests by phone and in person, including pricing, sample requests, and product identification.
  • Assist Outside Sales Associates by sending tear sheets, memo samples, and other materials to clients as directed.
  • Maintain marketing and sales tools throughout the showroom and reorder them when needed.
  • Maintain tear sheet library inventory and reorder materials as needed.
  • Handle shipping and receiving responsibilities for showroom packages.
  • Order office supplies as needed.
  • Ensure marketing materials are placed in every shopping bag and reorder materials as needed.
  • Answer telephones as needed.
  • Maintain the showroom floor’s appearance.
  • Work as a team player.
  • Acknowledge every client who enters the showroom.
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