Sample Coordinator

Omya • Long Beach, CA

1d

About The Position

The Sample Coordinator will be responsible for processing daily samples, prototype, and literature requests from customers and Omya's Sales Department. This role involves receiving, documenting, ordering, and shipping samples, as well as communicating with customers and the Sales Department regarding order status. The Sample Coordinator will ensure timely delivery of samples, maintain inventory, assist the application lab, and support trade show coordination. Additionally, this position requires maintaining the integrity of the sample database, ensuring the sample area is safe and organized, and troubleshooting problems as they arise. The role also includes administrative tasks such as filing paperwork and tracking time.

Requirements

• Technical diploma or degree in a related field.
• Entry level up to 7 years of experience in laboratory testing and related roles.
• Strong attention to detail and data accuracy.
• Good organizational and time management skills.
• Ability to prioritize tasks independently within project scope.
• Good communication skills with internal and external stakeholders.
• Willingness to learn and contribute to continuous improvement.
• Excellent command of both oral and written local language, basic to good English is a minimum.

Nice To Haves

• Experience in industrial minerals is a plus.
• Additional language skills are beneficial.

Responsibilities

• Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.
• Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.
• Email order status to the corresponding requesting party, on a regular basis.
• Ensure timely delivery of samples to customers.
• Maintain sample and literature room stocked and reorder inventory, as needed.
• Assist Omya's application lab with ordering sample ingredients.
• Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.
• File paperwork, such as customer's purchasing orders, certificates of analysis, etc.
• Maintain integrity and accuracy of sample database.
• Maintain the sample area in a safe, orderly and neat fashion.
• Troubleshoot problems on a regular basis.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree