About The Position

The SAMHSA Case Management Specialist plays a vital role in ensuring program accountability, client tracking, and compliance with reporting and productivity benchmarks under SAMHSA-funded initiatives. This position serves as a central point of coordination between clinical staff and the data management team to support service delivery, ensure clients meet engagement benchmarks, and identify trends or areas for improvement. In addition to clinical operations, this role will provide vital support to the development team through fundraising event planning, stakeholder engagement, and marketing collaboration. This is a cross-functional role ideal for someone highly organized, data-savvy, and passionate about advancing health equity through service excellence and sustainable funding.

Requirements

  • Strong organizational and analytical skills with demonstrated ability to manage multiple priorities across clinical and administrative functions
  • Proficiency in tracking tools such as Microsoft Excel, Google Sheets, and data visualization platforms (e.g., Google Data Studio, Excel)
  • Working knowledge of clinical service documentation, productivity benchmarks, and client engagement metrics (preferably SAMHSA-related)
  • Ability to create and maintain color-coded tracking systems to flag overdue services, missing documentation, and upcoming deadlines
  • Skilled in developing reports that summarize trends and identify areas of improvement for internal teams and leadership
  • Experience collaborating with data managers and understanding grant reporting requirements
  • Excellent communication skills with the ability to provide timely feedback to multidisciplinary teams
  • Comfort leading or co-leading fundraising events from concept to completion, including budgeting, scheduling, and volunteer coordination
  • Flexibility to assist with outreach strategies, campaign content, and performance-based marketing adjustments

Nice To Haves

  • Bachelor’s degree in Public Health, Social Work, Psychology, Nonprofit Management, or related field (Master’s preferred)
  • At least 2–3 years of experience in clinical program operations, behavioral health support, or nonprofit work
  • Strong understanding of trauma-informed care, behavioral health workflows, and data-driven program evaluation
  • Experience supporting fundraising, donor relations, and community engagement activities
  • Excellent time management, problem-solving, and interpersonal skills
  • Ability to work independently and collaboratively in a fast-paced, mission-driven environment
  • Commitment to equity, inclusion, and serving historically marginalized populations

Responsibilities

  • Client Progress Tracking & Productivity Monitoring
  • Quarterly & Annual Performance Monitoring
  • Clinical Department Support
  • Collaboration with Data & Compliance Teams
  • Quality Assurance & Strategic Input
  • Fundraising Event Coordination
  • Fundraising Opportunity Development
  • Stakeholder Communication
  • Marketing Campaign Collaboration
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service