SAMHSA Case Manager

Aniz Inc•Atlanta, GA

About The Position

The SAMHSA Case Manager (APPAL Program) is responsible for coordinating and monitoring all aspects of client engagement under the APPAL initiative. This role ensures the timely completion of required surveys, maintains accurate program tracking systems, and delivers high-quality case management services. The Case Manager collaborates closely with clinical, data, and compliance teams to meet SAMHSA grant requirements, improve client outcomes, and uphold agency-wide quality standards.

Requirements

Strong organizational and analytical skills with the ability to manage multiple priorities
Proficiency in Microsoft Excel, Google Sheets, and data visualization tools
Experience with clinical documentation and productivity tracking
Ability to develop and maintain tracking systems for deadlines and compliance
Strong reporting skills with the ability to identify trends and improvement areas
Excellent communication and collaboration skills across multidisciplinary teams
Bachelor’s degree in social work, Public Health, Psychology, or related field (master’s preferred)
Minimum of 2 years of case management or behavioral health experience
Proficiency in Microsoft Office Suite and EMR/case management systems
Strong organizational and time-management skills
Ability to work independently and collaboratively
Excellent written and verbal communication skills
Valid driver’s license and reliable transportation required

Nice To Haves

Experience with SAMHSA or other grant-funded programs preferred

Responsibilities

Conduct new intake, follow-up, and exit APPAL surveys for assigned clients
Provide high-quality, client-centered support during all follow-up interactions
Ensure a minimum of three (3) clinical encounters per client prior to discharge
Travel to designated APPAL sites and maintain consistent on-site presence
Monitor active clients to ensure completion of required services
Maintain and update the APPAL master productivity tracker
Provide regular updates to the clinical team on client progress and follow-up needs
Ensure documentation is accurate, timely, and properly routed through workflow systems
Track all required clinical services and documentation per SAMHSA grant guidelines
Maintain knowledge of grant benchmarks and ensure compliance
Develop and manage tracking systems for grant deliverables
Ensure all program data and documentation are complete, accurate, and submitted on time
Partner with Data Manager to align tracking tools with reporting systems
Stay current on SAMHSA reporting requirements and compliance standards
Assist in resolving discrepancies between service delivery and reported data
Support audits, site visits, and grant reporting processes
Participate in clinical and administrative meetings
Provide data-informed recommendations to improve program performance
Identify workflow or service delivery challenges and escalate to leadership
Ensure all clinical encounters are accurately documented in required systems
Track progress toward quarterly and annual SAMHSA benchmarks
Generate monthly and quarterly reports on service completion and outcomes
Create summaries and data visuals for leadership review
Maintain strict confidentiality and adhere to HIPAA regulations
Participate in ongoing training (trauma-informed care, harm reduction, cultural competency)
Provide client advocacy and referrals to supportive services
Assist with crisis intervention and safety planning as needed
Serve as a liaison between clients, agency leadership, and external partners