Salon & Spa Coordinator

Gene Juarez Salons & Spas•Bellevue, WA
•Onsite

About The Position

At Gene Juarez, we believe that a positive guest experience has the power to transform someone's entire day. The Salon & Spa Coordinator is an integral part of this team effort, ensuring that each guest feels welcome through their in-person interactions and through providing consistent critical behind-the-scenes support. This position is for our Bellevue location.

Requirements

  • Must be 18 years or older.
  • Willing to obtain a Class 12 or 13 MAST Permit (training will be provided if needed).
  • Ability to pivot in a fast-paced environment.
  • Ability to anticipate the needs of guests and exceed expectations.
  • Attention to detail and accuracy.
  • Resilience and ability to respond professionally to situations in-the-moment.
  • Comfort with organization, maintaining cleanliness, and performing repetitive tasks.
  • Ability to learn about changing products, services, and promotions quickly and implement this information.
  • Positive, can-do attitude.
  • Open scheduling availability, including evenings, weekends, and holidays.
  • Ability to be on your feet for extended periods (standing or walking).
  • Ability to lift up to 35 lbs. without assistance, and up to 50 lbs. with assistance.
  • Successful completion of a background check.

Responsibilities

  • Welcome and assist our guests, making them feel welcome and ensuring their experience is great from the moment they step in the door.
  • Support artists by preparing clean linens and supplies used during services.
  • Maintain a warm, clean environment in all areas of the salon, including the lobby, dressing rooms, retail shelves, and restrooms.
  • Assist with the replacement of retail stock and signage, including organizing and placing incoming shipments.
  • Engage with guests during check-out, processing accurate payments and ensuring a positive last impression to encourage return visits.

Benefits

  • Amazing discounts on services and products
  • Consistent scheduling
  • Job variety in customer service, cashiering, basic merchandising, and problem-solving
  • Pathway for growth and career development within the company
  • Comprehensive benefits package
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life and AD&D insurance plans
  • Flexible Spending Accounts
  • Long-term disability insurance
  • 401k plan
  • Paid Time Off (PTO) accrual (1 hour per 30 hours worked)
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