Salon Receptionist

All About Locs Salon•Atlanta, GA

11d•Onsite

About The Position

All About Locs Salon is a team of 5 built around one thing: giving every guest a loc routine that's actually personalized to them, backed by real education, not guesswork. Walk through our doors and you'll feel it immediately: welcoming, safe, a little luxurious, and genuinely kind. That's not a tagline. That's Tuesday. The front desk is the first impression of all of that. We need someone who can carry that same energy the second a guest walks in or calls.

Requirements

Prior front desk or salon experience is a plus, but not required — we'll train the right person
Comfortable with scheduling software and basic computer tasks (or a fast learner)
Strong communication skills — in person, on the phone, and in writing
A coachable attitude. You'll hear "how can I" more than "I can't" around here, and we need that from you too
Someone kind, patient, and respectful with every guest who walks in or calls.
Someone who shows up ready to serve — not just guests, but the whole team behind them.
Someone who, when something goes sideways (a double-booking, an upset client, a scheduling mix-up), leans in to fix it instead of making excuses.
Positive, upbeat energy that sets the tone for the whole salon.

Responsibilities

Greet every guest and make them feel welcomed the moment they arrive
Manage the booking system — scheduling, confirmations, rebooking guests before they leave
Answer phones and messages promptly, with the same warmth we give in person
Handle checkout, retail sales, and payment processing
Keep the front of house organized, stocked, and guest-ready
Support the stylist team — relay guest needs, manage timing, help the day run smoothly
Be the calm, kind voice when a guest has a question, a concern, or needs to be rescheduled