Salon Receptionist

Anastasia Beverly Hills•Beverly Hills, CA

1d•Onsite

About The Position

We are looking for someone who will serve as a Receptionist role at the Anastasia Beverly Hills Salon in Beverly Hills. The ideal candidate is someone who has a passion for people and service, with experience in retail. This person must have the ability to consistently adhere to our guidelines, standards and be receptive to coaching from the Salon Manager. They should possess strong communication skills and build collaborative relationships. A passion for client service and a working entrepreneurial environment is critical to your success in the role.

Requirements

Previous experience in a clerical or customer service environment.
Positive, and professional presence.
Excellent telephone etiquette and skills.
Excellent verbal and written communication skills.
Must have a strong sense of ownership for all the activities in the Salon and the ability to handle confidential and specialized information.
Excellent organizational skills.
MS Office experience.
Able to work efficiently in a team and a self-starter and ability to move a project through completion.
Excellent listening skills and ability to relay information to others.
Must work well under pressure in a fast-paced, rapidly changing environment.
Must be available Tuesday - Saturday from 9:00am to 6:00pm to work in-person at our salon in Beverly Hills.

Nice To Haves

Experience in retail.
Passion for people and service.
Passion for client service.
Working entrepreneurial environment.

Responsibilities

Answers phones and directs calls.
Books appointments for Salon customers.
Calling customers to confirm appointment.
Performs all transactions for customer services.
Greets all customers and directs them to the proper station.
Performs a variety of clerical and administrative duties.
Handles incoming/outgoing packages and mail including UPS and FedEx.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Assist in customer sales of all ABH products in the salon.
Delivers exceptional client service.
Able to receive both positive and constructive feedback in a professional manner.
Adheres to ABH Dress Code guidelines.
Offers refreshments to customers.