Salon Receptionist / Customer Service Representative

WellBiz Brands • Charleston, SC

2d • Onsite

About The Position

Drybar is a blow dry-only bar focused on providing excellent blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. This role is for a Sales Associate / Customer Service Representative, with a specific need for coverage on Thursdays, Fridays, and Saturdays from 10 am to 4 pm.

Requirements

• 1+ years’ experience in a fast-paced, customer service-centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem-solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure

Nice To Haves

• Previous salon/spa experience preferred but not required

Responsibilities

• Provide excellent customer service to clients.
• Handle sales of retail products.
• Operate a point of sale system.
• Maintain a professional demeanor under pressure.
• Solve problems at the front desk using logic and support resources.
• Multitask with ease.

Benefits

• Competitive compensation plan with potential to make between $15 and $17 per hour depending on performance
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED