Salon Manger

Supercuts • Castle Rock, CO

29d

About The Position

The Salon Manager is responsible for all facets of salon operations and provides leadership, tools, and guidance to help staff grow their clientele and the business. The manager provides the full range of Supercuts hair care services and ensures high standards of guest service and salon profitability. This includes delivering quality consultations, exceptional service, and helping guests understand how to recreate their desired look at home.

Supercuts emphasizes technical training, ongoing education, regular seminars, and annual recertification. The salon offers haircuts, color and highlights, waxing, and specialty services in a friendly, welcoming atmosphere. The role is with an independent franchisee of Regis Corporation or a subsidiary; if hired, the candidate will be employed directly by the franchisee, which independently determines employment matters, including wages and benefits.

Requirements

• Current cosmetology or barber license and manager license as required by state or provincial regulations.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to provide exceptional guest service, understand guest needs, provide quality consultations, and perform requested services efficiently and professionally.
• Ability to perform administrative tasks, including scheduling, computerized register transactions, close-out procedures, and light housekeeping.
• Ability to resolve guest issues.
• Ability to effectively lead and develop a team, create a positive work environment, provide training and guidance, and resolve associate issues.
• Ability to stand for sustained periods.
• Ability to lift frequently up to 10 pounds and occasionally up to 25 pounds.
• Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms; continuous grasping and reaching, often above shoulder level.
• Ability to be exposed to chemicals and fragrances used in performing services.
• Close vision, color vision, and ability to adjust focus to observe guests’ hair.
• Ability to communicate with guests about services and their needs and preferences.
• Ability to travel occasionally to out-of-town meetings, sometimes overnight.

Responsibilities

• Oversee all facets of salon operations.
• Lead and support staff to help increase their clientele and grow the business.
• Provide the full range of hair care services offered by the salon.
• Ensure high-quality guest service standards and salon profitability.
• Provide quality consultations and exceptional service, and help guests understand how to duplicate their desired look at home.
• Complete administrative tasks, including staff scheduling, computerized register transactions, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.
• Resolve guest issues.
• Lead and develop the team by creating a positive work environment, providing training and guidance on business and technical competencies, and resolving associate issues.

Benefits

• Competitive wage and outstanding benefits are described as offered by Supercuts, but actual programs vary by franchisee.
• Paid training and education for stylists.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed