Salon Manger

Supercuts • Rome, GA

8d

About The Position

The Salon Manager is responsible for all facets of salon operations and provides leadership, tools, and guidance to help staff grow their clientele and the business. The manager delivers the full range of hair care services offered by Supercuts and ensures high standards of guest service and salon profitability. The role includes providing guests with quality consultations, exceptional service, and the knowledge to recreate their desired look at home. The Salon Manager also leads and develops the team, supports business and technical competency, and helps create a positive work environment.

Requirements

• Current cosmetology or barber license and manager license as required by state or provincial regulations.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to provide exceptional guest service, understand guest needs, provide quality consultations, and perform requested services efficiently and professionally.
• Ability to perform administrative tasks, including scheduling and transactions on a computerized register, close-out procedures, and light housekeeping.
• Ability to resolve guest issues.
• Ability to effectively lead and develop a team, create a positive work environment, train and guide associates, and resolve associate issues.
• Ability to stand for sustained periods.
• Ability to lift frequently up to 10 pounds and occasionally up to 25 pounds.
• Ability to perform continuous repetitive movements with fingers, hands, wrists, and arms.
• Ability to continuously grasp and reach, often above shoulder level.
• Ability to be exposed to chemicals and fragrances used in performing services.
• Ability to observe guests' hair, including close vision, color vision, and ability to adjust focus.
• Ability to communicate with guests about services and their needs and wants.

Responsibilities

• Oversee all facets of salon operations and support salon profitability.
• Provide leadership and tools to help staff increase their clientele and grow the business.
• Deliver the full range of hair care services offered by the salon.
• Ensure high-quality guest service standards through quality consultations and exceptional service.
• Complete administrative tasks, including schedules, computerized register transactions, close-out procedures, banking procedures, salon inventory, staff meetings, and light housekeeping.
• Resolve guest issues and associate issues.
• Train, guide, and develop team members on business and technical competency matters.
• Occasionally travel to out-of-town meetings, sometimes overnight.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed