Experienced Salon Managed

Fantastic Sams Cut & Color of HoustonLeague City, TX
Onsite

About The Position

The Salon Manager plays a critical role in ensuring the smooth and efficient operation of the salon for business development, fostering a positive work environment, maintaining high standards of excellence in guest service, technical expertise, and elevating the overall salon experience.

Requirements

  • Texas Cosmetology License.
  • Thorough knowledge of cosmetology services and TDLR Standards.
  • Proven experience in salon management.
  • Excellent interpersonal and communication skills.
  • Ability to resolve conflict with tact and diplomacy.
  • General knowledge of Windows operating system and Microsoft Office.
  • Ability to communicate via email, text, and salon group app.
  • Lead by example.
  • Demonstrate initiative in all aspects of the job.

Responsibilities

  • Hire, onboard, and inspire salon team to deliver exceptional service, achieve performance goals set forth by the company and lead by example.
  • Oversee day-to-day operations such as inventory management, ensuring complete chemical documentation, handling daily closeout and deposits, optimizing processes, identifying cost saving opportunities, and other activities as needed.
  • Identify opportunities for skill development and provide ongoing training to ensure staff are working efficiently with knowledge of current trends.
  • Anticipate and analyze sales trends, guest volume, and traffic patterns to proactively schedule the salon team for optimal coverage and service excellence.
  • Handle all guest concerns proactively, professionally, and timely to build strong and long-lasting relationships.
  • Foster a culture of accountability where team members are not only held responsible for meeting targets but are also empowered to deliver outstanding guest experiences.
  • Proactively address and resolve any interpersonal conflicts or issues that may arise within the team, promoting a harmonious and collaborative work environment.
  • Handle all salon level communication with stylists. Communicate openly with Franchisee and ask for assistance when needed.
  • Comply with FSFC’s brand standards.
  • Ensure the salon is TDLR compliant.
  • Other duties as assigned or needed to enhance the overall operation and development of the business.
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