Experienced Salon Managed

Fantastic Sams Cut & Color of Houston•League City, TX

3d•Onsite

About The Position

The Salon Manager plays a critical role in ensuring the smooth and efficient operation of the salon for business development, fostering a positive work environment, maintaining high standards of excellence in guest service, technical expertise, and elevating the overall salon experience.

Requirements

Texas Cosmetology License.
Thorough knowledge of cosmetology services and TDLR Standards.
Proven experience in salon management.
Excellent interpersonal and communication skills.
Ability to resolve conflict with tact and diplomacy.
General knowledge of Windows operating system and Microsoft Office.
Ability to communicate via email, text, and salon group app.
Lead by example.
Demonstrate initiative in all aspects of the job.

Responsibilities

Hire, onboard, and inspire salon team to deliver exceptional service, achieve performance goals set forth by the company and lead by example.
Oversee day-to-day operations such as inventory management, ensuring complete chemical documentation, handling daily closeout and deposits, optimizing processes, identifying cost saving opportunities, and other activities as needed.
Identify opportunities for skill development and provide ongoing training to ensure staff are working efficiently with knowledge of current trends.
Anticipate and analyze sales trends, guest volume, and traffic patterns to proactively schedule the salon team for optimal coverage and service excellence.
Handle all guest concerns proactively, professionally, and timely to build strong and long-lasting relationships.
Foster a culture of accountability where team members are not only held responsible for meeting targets but are also empowered to deliver outstanding guest experiences.
Proactively address and resolve any interpersonal conflicts or issues that may arise within the team, promoting a harmonious and collaborative work environment.
Handle all salon level communication with stylists. Communicate openly with Franchisee and ask for assistance when needed.
Comply with FSFC’s brand standards.
Ensure the salon is TDLR compliant.
Other duties as assigned or needed to enhance the overall operation and development of the business.