Salesforce Technical Product and Application Owner

Corebridge Financial•Jersey City, NJ

1d•Hybrid

About The Position

We are seeking a Salesforce Technical Product Owner / Application Owner to bridge business demand with platform capabilities, ensuring disciplined, secure, and value-driven Salesforce delivery. This role serves as the linchpin across agile squads, architecture, compliance, and support, guiding backlog strategy with a technical lens while ensuring operational readiness and governance alignment. This individual will lead feature-level delivery with a focus on stability, scalability and security risk mitigation – owning both strategic planning and day-to-day platform integrity.

Requirements

6+ years of experience in Salesforce product or application ownership in a mid-to-large enterprise
Strong understanding of Salesforce platform architecture, lifecycle, and release management
Experience working in Agile delivery environments and collaborating with cross-functional teams
Familiarity with compliance-heavy environments (eg financial services, insurance, healthcare)
Solid knowledge of platform and application governance practices, controls, and regulatory readiness

Nice To Haves

Experience with Salesforce Financial Services Cloud, Experience Cloud, Mobile App, or integrated CRM platforms
Certifications: Salesforce Administrator, Salesforce Platform Builder, Certified Product Owner (PSPO)
Familiarity with Jira, Confluence, ServiceNow and audit tooling
Background in coordinating enterprise audits, change reviews, or ITGC control validation

Responsibilities

Backlog management with a technical lens: Leverage insight from tech trends, vendor roadmaps, and industry best practice to ensure backlog items are future-proof
Partner with architects and engineers to evaluate technical feasibility and business impact, avoiding tech debt and over-customization
Ensure backlog items align with strategic priories and compliance requirements.
Centralize demand, govern vendor releases, and create holistic Salesforce roadmap to maximize platform ROI and reduce fragmentation.
Development lifecycle governance: Collaborate with agile teams during delivery planning, backlog grooming, and reviews to ensure clarity and feasibility of delivery
Enforce non-functional requirements (eg security, scalability, regulatory) are embedded in user stories
Identify cross-team and platform cross-app dependencies early and facilitate resolution of design and delivery blockers
Support architectural reviews and ensure alignment with enterprise architecture permits and design standards
Support readiness and platform stability: Serve as the go-to liaison between application teams and support, DevSecOps functions
Partner with support to address recurring issues and ensure production feedback informs backlog planning
Own incidents, change log, and compliance alignment for audits and internal reviews related to Salesforce applications
Controls, compliance and reporting: Ensure platform changes and release cycles meet internal audit, risk, and regulatory controls
Collaborate with security, data privacy and legal teams to ensure compliance
Track and report performance metrics including cycle time, defect rates, platform stability, and benefit realization
Define, implement, and report on success criteria for platform enhancements and strategic investments