Salesforce Technical Architect

InfosysCharlotte, GA
Hybrid

About The Position

In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below: ⦁ Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards ⦁ Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis ⦁ Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team ⦁ Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity ⦁ Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standards ⦁ Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer Your contribution to the team: ⦁ Expertise in ERP systems, architecture, and advanced customization techniques ⦁ Ability to design complex integration solutions and guide large-scale data migrations ⦁ Proactive problem-solving to streamline complex requirements ⦁ A strategic mindset to align technical solutions with business goals and market trends. ⦁ Deep understanding of compliance requirements, security protocols, and performance optimization methodologies ⦁ Sector specific expertise for high quality project delivery Overview The Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud-native solutions, Agentic AI and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform—along with advanced automation, AI-driven insights, and ecosystem integrations—to build scalable, secure, and customer-centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world. Join us to be part of a pioneering team at the forefront of CRM, Industry clouds, Agentic AI, Data Cloud innovation , and business value delivery. You’ll have the opportunity to work with cutting-edge Salesforce technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of customer engagement. We are committed to fostering a culture of continuous learning and professional development, ensuring that our team members thrive in a dynamic and supportive environment. If you're passionate about Salesforce, cloud, AI, and delivering business value—and eager to make a meaningful impact—the Salesforce organization is the perfect place for you to grow and excel.

Requirements

  • Hands of design and coding experience in Agentforce
  • Hands of design and coding experience in Lightning
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.
  • All applicants authorized to work in the United States are encouraged to apply.

Nice To Haves

  • Banking and Wealth management experience

Responsibilities

  • Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
  • Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
  • Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
  • Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
  • Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives through audits, to uphold security protocols and industry standards
  • Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off
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