Salesforce Technical Administrator

Twilio,
CA$90,800 - CA$113,500Remote

About The Position

We are actively recruiting for this role to fill an existing vacancy. This position is needed for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs.

Requirements

  • 2-4 years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
  • Must have Conga CPQ or Salesforce CPQ administration experience like Product configuration, PLI creation , Attribute creation, CR creation, etc.,
  • Must have hands on experience building Flow, SOQL, and advanced declarative automation
  • Solid understanding of Salesforce data model, sharing rules, and security architecture.
  • Demonstrated ability to understand business needs and translate requirements into technical solutions
  • Salesforce Administrator certification (ADM-201) required
  • Strong presentation, communication, and facilitation skills
  • Comprehensive experience on debugging and troubleshooting in Salesforce
  • Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
  • Knowledge on Salesforce.com configuration best practices

Nice To Haves

  • 1+ year of experience designing or developing on Salesforce (Apex)
  • Conga/ SFDC CPQ specialist Certification
  • Salesforce Certified Platform App Builder
  • Familiarity with Apex coding
  • Experienced developing Lightning Components in Salesforce Lightning
  • Excellent communication skills for working with both technical and non-technical stakeholders.

Responsibilities

  • Assist project managers and product Owners in various work streams on Salesforce.com
  • Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
  • Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions
  • Work with Opportunity Life Cycle Management/CPQ value streams to deliver the strategic projects
  • Understand and fix existing system problems on a daily basis
  • Recommend and implement process automation and best practices for CPQ and OLM efficiency.
  • Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
  • Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making

Benefits

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • a retirement savings program
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