Salesforce Software Engineer / Consultant, Texas Education Agency, Austin, Tx
About The Position
The Texas Education Agency is seeking a Salesforce Applications Developer and Administrator to design, configure, customize, test, deploy, and support TCDD's Salesforce Public Sector Solution and Grantmaking platform. The role works collaboratively with a cross-functional team and agency staff throughout planning, implementation, and continuous improvement. It is 100% remote within the United States, with services provided during normal business hours unless otherwise coordinated. Work may be required outside normal hours, including weekends, evenings, and holidays, when requested; work over 40 hours must be coordinated and pre-approved. The expected service period is November 16, 2026, through August 31, 2027, with an estimated maximum of 1,652 hours per candidate. The engagement may be amended, renewed, or extended by written agreement. Work products are works made for hire and belong to the Texas Education Agency. Candidates may be subject to criminal background checks authorized by Texas law. Travel expenses are the candidate's or vendor's responsibility unless travel is pre-approved in writing, and approved expenses must follow State of Texas travel rules.
Requirements
- Seven years of experience with Salesforce Flow automation.
- Seven years of experience with the Salesforce security model, including profiles, permission sets, and sharing rules.
- Seven years of experience with DevOps and deployment management, including Salesforce DX, version control, and CI/CD.
- Four years of experience with data migration and ETL processes.
- Four years of Salesforce Platform configuration and administration for a Public Sector (PSS) License.
- Four years of experience with Experience Cloud and Community Plus.
- Four years of experience developing reports and dashboards.
Responsibilities
- Configure, customize, test, deploy, and maintain TCDD's Salesforce Public Sector Solution and Grantmaking platform.
- Collaborate with internal staff, grantees, and stakeholders to gather requirements, identify business needs, and develop Salesforce solutions.
- Design and implement custom applications, workflows, automations, forms, reports, dashboards, and data management processes.
- Support data migration, data validation, system integration, and quality assurance activities.
- Develop and maintain system, configuration, and business process documentation, as well as user guides.
- Troubleshoot system issues and implement enhancements to improve functionality, efficiency, and user experience.
- Coordinate system updates, testing, deployment activities, and production releases.
- Help ensure the system is accessible, secure, compliant, and aligned with agency policies and business requirements.
- Work across agency teams to identify opportunities for continuous improvement and expanded use of Salesforce applications.
- Provide technical assistance and ongoing support to internal users and external stakeholders.
- Develop training materials, job aids, reference guides, and other learning resources.
- Deliver individual and group training sessions for staff and system users.
- Provide ongoing coaching, technical assistance, and user support.
- Facilitate knowledge transfer about system functionality, business processes, reporting tools, and workflow management.
- Promote Salesforce user adoption and effective use by serving as a resource and trainer for agency personnel.
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What This Job Offers
Education Level
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